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CX North Star Launchpad

CX North Star Launchpad

السعر الأصلي هو: 150,000.00 ر.س.السعر الحالي هو: 120,000.00 ر.س.

Dates: Rolling
Time: 8:00 AM to 5:00 PM, client time
Location: Available delivery options include onsite, hybrid and remote.
Language: English and Arabic.

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Define your CX ambition and path to value in just four weeks. This intensive sprint establishes your CX vision, benchmarks your maturity, and builds executive alignment. You’ll exit with a clear Charter, a 12-month actionable roadmap, and prioritized quick wins to build immediate momentum.

Ideal for leadership teams in Saudi organizations seeking to ignite their CX transformation. It’s perfect for companies that need strategic alignment, a clear starting point, and a business-case-backed plan to secure buy-in and budget for broader customer experience initiatives.

  • CX Charter & Maturity Scorecard: Gauge your starting point with a DGA/ADAA-aligned assessment.
  • Stakeholder Interviews & Benchmark Analysis: Gain internal and external perspective.
  • Value Case & 12-Month Roadmap: A prioritized, funded plan linking CX initiatives to ROI.
  • Quick-Wins Plan: Actionable initiatives to demonstrate early value and build confidence.
Our Partners in Delivering this Service
Kaizen Certified CX Consultants
Your journey will be guided by a Kaizen Senior CX Strategist, a certified expert in Saudi market dynamics, Vision 2030, and turning customer ambition into actionable, board-ready roadmaps.