A Proven Methodology for Establishing Continuous Improvement Systems in Digital Governance

We Specialize in International, Regional, and Local Indicators, Using the Kaizen System for Institutional Excellence (ASIX™). We Incorporate Modern Trends in UNDESA Indicators, World Bank, Institute for Management Development (IMD), ESCWA, Organisation for Economic Co-operation and Development (OECD), European Union, and Others. We Offer our Services to the Public Sector to Measure and Improve E-Government Readiness with Independent Indicators, Including the E-Government Development Index (EGDI), E-Participation Index (EPI), Open Government Data Index (OGDI), Local Online Service Index (LOSI), Government Technology Maturity Index (GTMI), Network Readiness Index (NRI), Digital Government Ranking (DGR), Digital Competitiveness Ranking, Digital Adoption Index (DAI), Government E-payments Adoption Ranking (GEAR), Digital Government Index (DGI), eGovernment Benchmark, GovTech Index, Sustainable Development Goals (SDG) Indicators, and Others. We Use Digital Governance Methodologies, Models, and Techniques Developed by Kaizen Companies and Their Ally, the United Nations University eGovernment Unit (UNU-EGOV), to Help Public Institutions Improve the Quality of Their Digital Services Provided to Individuals and Organizations.

How Do We Apply the Excellence Methodology in Digital Governance?

We Use a Comprehensive Approach to Apply the Excellence in Digital Governance Methodology (EGX™) in Public Institutions. We Review the Institution's Digital Transformation Strategy, Apply the Hansei Process for Reflecting on Current Performance and Determining What the Institution Will Look like when its Strategy Succeeds, then Map Breakthrough Goal Projects, Develop a Maturity Assessment Framework Based on International, Regional, and Local Indicators in Governance and Digital Transformation Areas, Prioritize, Divide Tasks into Successive Rounds, and Apply the Maturity Assessment Framework at the End of each round to Draw a Picture of Governance and Digital Transformation Maturity in the Institution. To Ensure Steady Progress towards Achieving the Goal, We Establish a Structure for Implementation Follow-Up and Apply a Standard Methodology in Measuring the Institution's Success in Achieving Work Plan Outcomes and Necessary Corrective Actions. Finally, We Establish Foundations and Enablers for Continuous Improvement by Applying the Triple Change System as a Basis for Achieving Excellence and Innovation Model Results in Governance and Digital Transformation Areas.