About the Conference
What is the E3 Customer Experience Conference (E3CX)?
E3CX is the largest and most influential event in the field of customer experience in the region. It brings together over 1,000 experts, business leaders, and CX solution providers from across various industries.
This year, the event will be held in Riyadh on September 29–30, 2025, featuring keynote speeches, workshops, and strategic discussions focused on innovation, digital transformation, and the future of customer experiences.
Why Should You Attend E3CX?
Because Customer Experience is no longer optional – it’s the key to sustainable growth and success.
E3CX is your opportunity to be at the center of major CX transformations. Whether you're a business development leader, customer experience manager, or decision-maker, here’s why you shouldn’t miss this event:
- Discover the latest trends and real-world CX success stories
- Understand how customer expectations are evolving in Saudi Arabia and the region
- Meet global and regional CX experts face-to-face
- Join live panels and case study sessions based on real business scenarios
- Network with industry peers and build strategic partnerships
- Learn best practices that have proven results in the Saudi market
- Design impactful customer journeys
- Measure and improve satisfaction and loyalty KPIs.
- Train your teams on customer-first culture
- Automate customer experience using AI and analytics
