Research and Studies
Conducting Research and Studies Using Scientific and Practical Methodologies in Areas that Add Value, Have a Strong Long-Term Impact, and Support Institutional Decision-Making.
Overview
We employ an organized methodology to collect and analyze information and data to acquire knowledge and understand solutions that help our clients achieve their goals. The methodology includes methods, processes, and procedures to answer client questions and test their hypotheses. Our research and study services provide results that enable the client to increase their understanding of their current situation through evidence-based insights. Research can be conducted in a variety of fields.
Learn about our Partners' Unique Stories in Research and Studies
How We Can Help
We Use a Systematic Approach, Including Identifying Research Challenges (Client Problems, Challenges, and Needs), then Designing the Research Methodology, Collecting and Analyzing Data, and Drawing Conclusions to Support Organizational Decisions, Improve Practices, and Develop Knowledge in Their Fields of Work.
We offer descriptive research services (identifying patterns or trends specific to the organization), correlational research (determining the relationship between variables affecting the organization's performance and future), experimental research (addressing cause-and-effect relationships related to the organization's work), cross-sectional research (collecting and analyzing organizational data at a single point in time), longitudinal research (collecting and analyzing organizational data over an extended period), and case study research (in-depth analyses to explore complex phenomena affecting the organization's outcomes and future).

We conduct experiments, measurements, statistical analysis, and scientific theory in social, economic, and technical subjects to develop original measurement frameworks that help our clients and government agencies build continuous improvement systems for their services and products. These include developing frameworks for measuring e-government maturity, social return on investment, institutional excellence levels, and a national framework for measuring digital experience maturity.

We support organizations in setting goals and determining the actions needed to achieve these goals through short-term and long-term strategic plans to guide major decisions. We develop operational plans to identify activities the organization must implement to achieve its objectives. To develop effective plans, we analyze the external and internal environment and determine the optimal path to achieve goals. These plans include defining vision, mission, operational plans, tasks, projects, responsibilities, resources, and timelines. Finally, we help our clients continuously update their plans to ensure they accommodate new challenges and opportunities facing the organization.

We establish ongoing processes aimed at improving organizational performance and enhancing organizational and administrative capabilities. These processes include analyzing and evaluating the organization's current performance, identifying areas that need improvement to drive organizational performance and increase productivity and efficiency, improving the quality of services provided to customers and increasing their satisfaction, enhancing the organization's organizational and administrative capabilities to achieve its goals effectively, improving the work environment and employee experience and motivating them to achieve goals, and ensuring alignment with external changes and keeping up with new developments.

We establish integrated frameworks for achieving excellence and improving performance in organizations, to achieve effectiveness, efficiency, quality, speed, flexibility, innovation, and improve relationships with customers, partners, and the community. Our services include building institutional excellence and continuous improvement systems using Kaizen tools such as quality management, continuous improvement management models (PDCA), Six Sigma models, and others. We use these tools to improve organizational processes, enhance the quality of products and services provided by the organization, improve customer experience, and increase operational efficiency according to national and international standards, such as the King Abdulaziz Quality Award model and the European Foundation for Quality Management (EFQM) model.

Success Stories
We Conduct Multidisciplinary Research that Allows for a more Comprehensive Understanding with the Participation of Stakeholders from Community Members, Policymakers, and Scientists, Combining Qualitative and Quantitative Methods in Analysis and Solution Design.