{"id":349881,"date":"2025-11-17T08:31:21","date_gmt":"2025-11-17T08:31:21","guid":{"rendered":"https:\/\/new.kaizen.sa\/gs-project\/achieving-diamond-level-in-the-king-abdulaziz-quality-award\/"},"modified":"2025-12-16T18:24:27","modified_gmt":"2025-12-16T18:24:27","slug":"achieving-diamond-level-in-the-king-abdulaziz-quality-award","status":"publish","type":"gs-project","link":"https:\/\/kaizen.sa\/en\/gs-project\/achieving-diamond-level-in-the-king-abdulaziz-quality-award\/","title":{"rendered":"Achieving Diamond Level in the King Abdulaziz Quality Award"},"content":{"rendered":"<h4 style=\"font-weight: bold; text-transform: uppercase; font-size: 24px; color: #565656; letter-spacing: 0.1em; line-height: 1.6em;\">Project Components<\/h4>\n<blockquote style=\"border-left: 5px solid rgba(0, 0, 0, 0.25);\"><p>This project prepares the Zakat, Tax and Customs Authority to attain the diamond level in the King Abdulaziz Quality Award model. It trains employees on the national excellence model, conducts workshops for 4,000 staff, reviews previous evaluation reports from both King Abdulaziz Quality Award and EFQM, identifies improvement opportunities, conducts self-assessment, defines a detailed improvement plan, supports departments in implementing improvements and ensures readiness for external evaluation.<\/p><\/blockquote>\n<p><b>A. The Challenge<\/b><\/p>\n<p>To achieve the prestigious diamond level, the authority needed to align its practices with stringent national and international excellence standards. Employees required training, and departments needed support to address improvement opportunities identified in prior evaluations.<\/p>\n<p><b>B. Our Solution<\/b><\/p>\n<p>We delivered comprehensive training on the national excellence model and internal assessor course, ran workshops for thousands of employees, reviewed previous evaluation feedback, performed self-assessments using the Etqan tool, prioritised improvement projects, supported departments in implementing changes and prepared a detailed final report and readiness plan for external evaluation.<\/p>\n<p><b>C. Key Achievements<\/b><\/p>\n<p>The project equipped over 4,000 employees with excellence competencies, identified critical improvement initiatives, supervised their implementation and prepared the authority\u2019s final award submission. It strengthened organisational capability, ensured compliance with the national excellence model and EFQM standards and enhanced readiness for the King Abdulaziz Quality Award.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trained thousands of ZATCA staff, identified improvement projects and ensured readiness for diamond-level recognition under the King Abdulaziz Quality Award.<\/p>\n","protected":false},"featured_media":352392,"comment_status":"open","ping_status":"closed","template":"","gs-project-category":[213],"gs-project-tag":[214],"class_list":["post-349881","gs-project","type-gs-project","status-publish","has-post-thumbnail","hentry","gs-project-category-quality-and-institutional-excellence","gs-project-tag-government"],"_links":{"self":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/gs-project\/349881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/gs-project"}],"about":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/types\/gs-project"}],"replies":[{"embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/comments?post=349881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/media\/352392"}],"wp:attachment":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/media?parent=349881"}],"wp:term":[{"taxonomy":"gs-project-category","embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/gs-project-category?post=349881"},{"taxonomy":"gs-project-tag","embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/gs-project-tag?post=349881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}