{"id":340847,"date":"2025-08-19T08:07:37","date_gmt":"2025-08-19T08:07:37","guid":{"rendered":"https:\/\/new.kaizen.sa\/?page_id=340847"},"modified":"2026-03-19T13:52:59","modified_gmt":"2026-03-19T13:52:59","slug":"kcx-methodology-at-kaizen-consulting","status":"publish","type":"page","link":"https:\/\/kaizen.sa\/en\/kcx-methodology-at-kaizen-consulting\/","title":{"rendered":"KCX\u2122 Methodology"},"content":{"rendered":"

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KCX\u2122<\/h1>\n

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Customer-led \u2022 Data-driven \u2022 Saudi-ready<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” animation_direction=”right” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.5″ _module_preset=”default” custom_padding_tablet=”0px||0px||true|false” custom_padding_phone=”0px||||false|false” custom_css_main_element=”align-items: center;” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” animation_direction=”left”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_3_font=”||||||||” header_3_font_size=”20px” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_css_before=”position: absolute;||content: ”;||border-bottom: 1px solid #701531;||width: 10%;||top: 16px;||left: 90px;” locked=”off” global_colors_info=”{}”]<\/p>\n

KCX\u2122<\/h3>\n

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The Operating System for Customer-Centric Transformation<\/h2>\n

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What is KCX\u2122?<\/strong>
KCX\u2122 is Kaizen Consulting\u2019s end-to-end methodology that turns customer ambition into measurable outcomes. It unifies strategy, insights, design, operations, and governance, so customer experience isn\u2019t a project; it\u2019s how you run the business.<\/p>\n

How it works?<\/strong>
Built on five integrated layers with the customer at the core, KCX\u2122 equips teams to discover real needs, design better journeys, and optimize performance, continuously. Seven phased gates guarantee discipline, advancing quickly, but only once the foundation is solid.<\/p>\n

Why it wins?<\/strong>
KCX\u2122 links CX KPIs to business value, accelerating time-to-impact while embedding sustainable change. It\u2019s customer-led, data-driven, and Saudi-ready, so improvements are felt by customers and recognized by leadership.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default”][et_pb_image src=”https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/03\/KCX-En.svg” alt=”Diagram of the Kaizen CX Methodology (KCX\u2122) showing five layers that turn customer insight into scalable experience outcomes.” title_text=”KCX-En” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ border_radii=”on|5px|5px|5px|5px” border_width_all=”1px” border_color_all=”#D6D6D6″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”05 Advanced Carousel” module_id=”elements-of-dtm” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”100px||100px||true|false” custom_padding_tablet=”70px||70px||true|false” custom_padding_phone=”40px||40px||true|false” border_width_top=”1px” border_color_top=”#D6D6D6″ border_width_bottom=”1px” border_color_bottom=”#D6D6D6″ locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Layers of the KCX\u2122” _builder_version=”4.27.4″ _module_preset=”default” title_font=”||||||||” title_text_align=”center” title_text_color=”#515151″ title_font_size=”48px” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” width_tablet=”85%” width_phone=”90%” width_last_edited=”on|tablet” max_width=”80%” max_width_tablet=”1080px” max_width_phone=”1080px” max_width_last_edited=”on|tablet” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][difl_contentcarousel dots=”on” equal_height=”on” dots_color=”#3eb982″ active_dots_color=”#05553e” large_active_dot=”on” dots_align=”left” item_wrapper_padding=”10px|15px|10px|15px|true|true” title_margin=”|0px|10px|0px|false|false” title_padding=”5px||5px||false|false” content_margin=”||||false|false” content_padding=”||||false|false” _builder_version=”4.27.5″ _module_preset=”default” cc_title_font=”|700|||||||” cc_title_text_color=”#05553e” cc_title_font_size=”28px” cc_subtitle_font=”|||||on|||” cc_subtitle_text_color=”#05553e” cc_subtitle_font_size=”24px” cc_content_font=”Oswald|300|||||||” cc_content_font_size=”20px” df_content_inherit_font=”||||||||” cc_title_font_size_tablet=”36px” cc_title_font_size_phone=”36px” cc_title_font_size_last_edited=”on|tablet” cc_content_font_size_tablet=”18px” cc_content_font_size_phone=”18px” cc_content_font_size_last_edited=”on|tablet” border_width_left=”1px” border_color_left=”#05553e” global_colors_info=”{}”][difl_contentcarouselitem title=”01″ sub_title=”Customer at the Core” df_title_bg_bgcolor=”RGBA(255,255,255,0)” cc_button_button_url_new_window=”1″ cc_button_button_align=”center” df_button_bg_bgcolor=”RGBA(255,255,255,0)” button_wrapper_margin=”10px|10px|10px|10px|true|true” _builder_version=”4.27.5″ _module_preset=”default” cc_title_font=”|700|||||||” cc_title_text_color=”#a08300″ df_content_inherit_font=”|300|||||||” button_font=”|600||||on|||” button_text_color=”#000000″ button_font_size=”17px” button_letter_spacing=”1px” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(112,21,49,0.16) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#701531″ global_colors_info=”{}”]<\/p>\n

The starting point of KCX\u2122, everything revolves around real customer needs, expectations, and experiences.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”02″ sub_title=”Strategy & Culture” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#7d9b60″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(170,212,131,0.25) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#aad483″ global_colors_info=”{}”]<\/p>\n

Aligns leadership vision, values, and organizational culture with a clear customer-centric direction.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”03″ sub_title=”Delivery Engines” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#3eb982″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(119,196,129,0.25) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#3eb982″ global_colors_info=”{}”]<\/p>\n

The “muscles” of CX – Insights & Intelligence, Design & Innovation, and Performance & Optimization – turning strategy into lived experiences.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”04″ sub_title=”CX Structure” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#308e67″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(62,185,130,0.25) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#3eb982″ global_colors_info=”{}”]<\/p>\n

Builds the organizational backbone: CX Office, journey owners, analytics hubs, and operational enablers that keep transformation running.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”05″ sub_title=”Leadership & Governance” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#05553e” cc_subtitle_text_color=”#05553e” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(5,85,62,0.25) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#00d3c5″ global_colors_info=”{}”]<\/p>\n

Provides oversight, accountability, and governance mechanisms to sustain CX practices and drive continuous improvement.<\/p>\n

[\/difl_contentcarouselitem][\/difl_contentcarousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Features” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#000000″ locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default”][et_pb_heading title=”How KCX\u2122 Works End-to-End?” _builder_version=”4.27.4″ _module_preset=”7571ceed-e11d-4017-aca7-e69ffa9bb732″ title_text_color=”#71f18a” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”KCX\u2122 Success Model in Steps” _builder_version=”4.27.4″ _module_preset=”74cd5324-0710-481e-b08d-c5eb62ab2e27″ title_text_color=”#FFFFFF” title_font_size=”36px” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#ffffff” global_colors_info=”{}”]KCX\u2122 works as a structured, end-to-end journey that transforms customer experience from vision to measurable value. Through seven gated phases, it balances speed with discipline\u2014ensuring organizations discover insights, design better journeys, prove impact through pilots, and embed sustainable governance, culture, and continuous improvement at scale.[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#ffffff” toggle_icon=”3||divi||400″ icon_color=”#ffffff” use_icon_font_size=”on” _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#ffffff” toggle_font=”|600|||||||” toggle_font_size=”18px” toggle_line_height=”1.5em” body_text_color=”#ffffff” text_orientation=”left” border_width_bottom=”1px” border_color_bottom=”#777777″ locked=”off” global_colors_info=”{}”][et_pb_accordion_item title=”Phase 1 \u2014 Mobilize & Charter” open=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}”]<\/p>\n

Goal<\/strong>: Stand up the program and align leaders.
Work<\/strong>: Name sponsors, form the CX Office, confirm scope\/OKRs, set decision rights, draft high-level roadmap.
Exit gate<\/strong>: Signed charter, RACI, and 90-day plan.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 2 \u2014 Discover & Baseline” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

Goal<\/strong>: Know the customer and the current state.
Work<\/strong>: VoC\/VoE and analytics scan, journey inventory, pain-point map, KPI baseline (NPS\/CES\/adoption), compliance & risk review.
Exit gate<\/strong>: Insight brief and prioritized opportunities.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 3 \u2014 Define the North Star” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

Goal<\/strong>: Lock strategy and culture moves.
Work<\/strong>: CX vision & principles, target customer outcomes, value thesis\/business case, priority journeys, culture behaviors & rituals.
Exit gate<\/strong>: Approved strategy and sequenced portfolio.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 4 \u2014 Build Foundations” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

Goal<\/strong>: Put the engines and guardrails in place.
Work<\/strong>: VoC platform & data pipelines, dashboards, design system, standards (accessibility, content, SLAs), governance forums, training plan.
Exit gate<\/strong>: Foundations ready checklist passed.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 5 \u2014 Design & Prototype” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

Goal<\/strong>: Prove solutions quickly on top journeys.
Work<\/strong>: HCD sprints, journey maps & service blueprints, rapid prototypes, ops\/process changes, enablement materials.
Exit gate<\/strong>: Pilot go\/no-go with defined success metrics.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 6 \u2014 Pilot & Prove Value” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

Goal<\/strong>: De-risk and quantify impact.
Work<\/strong>: Limited rollout, A\/B tests\/feature flags, coaching & change adoption, closed-loop fixes, benefits tracking (CLV lift, cost-to-serve).
Exit gate<\/strong>: Scale decision backed by measured results.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 7 \u2014 Scale, Embed & Optimize” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]Goal<\/strong>: Standardize and sustain.
\nWork<\/strong>: Enterprise rollout, automation\/RPA, journey owner model, CX Academy, portfolio & funding governance, quarterly value reviews, continuous improvement backlog.
\nExit gate<\/strong>: Run-state handover and ongoing cadence (council, KPI board, standards upkeep).[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” background_enable_mask_style=”on” background_mask_style=”chevrons” background_mask_color=”rgba(244,244,244,0.79)” width=”100%” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”off|desktop” top_divider_height=”25px” background_last_edited=”off|desktop” use_background_color_gradient_tablet=”on” background_color_gradient_direction_tablet=”180deg” background_color_gradient_stops_tablet=”rgba(18,18,18,0.9) 74%|#ffffff 74%” border_color_top=”#D6D6D6″ global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.19.4″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default”][et_pb_divider color=”#16bfbf” divider_position=”center” divider_weight=”1px” _builder_version=”4.19.4″ _module_preset=”default” transform_rotate=”0deg|0deg|90deg” positioning=”absolute” position_origin_a=”top_center” vertical_offset=”-125px” vertical_offset_tablet=”-95px” vertical_offset_phone=”-60px” vertical_offset_last_edited=”on|tablet” width=”100px” width_tablet=”80px” width_phone=”60px” width_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Have Any Queries? ” _builder_version=”4.27.5″ text_font=”|600||on|||||” text_text_color=”#701531″ text_letter_spacing=”3px” text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”|||100px|false|false” custom_padding_phone=”|||70px|false|false” custom_padding_last_edited=”off|phone” animation_style=”slide” animation_direction=”bottom” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”off|phone” custom_css_before_tablet=”position: absolute;||content: ”;||border: 1px solid;||border-color: inherit;||width: 70px;||left: 0;”]<\/p>\n

Have Any Queries?<\/p>\n

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Get a Free Consultation<\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”18px” text_orientation=”center” width=”60%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”0px||20px||false|false” custom_padding=”0px||0px||false|false” text_font_size_tablet=”18px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

One of our consultants will contact you soon.<\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”kaizn|kaizn-0″ email=”aalayyoub@kaizen.sa” custom_message=”Dear CX Team,||et_pb_line_break_holder||||et_pb_line_break_holder||A new client has submitted an inquiry through our website (CX Sector Page). Kindly call the client immediately, as this may represent a potential lead and business opportunity.||et_pb_line_break_holder||||et_pb_line_break_holder||Lead Name: %%Name%%||et_pb_line_break_holder||Lead Email\/Phone: %%Phone%%||et_pb_line_break_holder||||et_pb_line_break_holder||After contacting the client, please log all gathered information related to this opportunity in the CRM sales files\/funnel.||et_pb_line_break_holder||||et_pb_line_break_holder||Kindest regards,||et_pb_line_break_holder||||et_pb_line_break_holder||The Digital Marketing Team” success_message=”Thank you for contacting us. One of our consultants will be in touch with you shortly.” submit_button_text=”Send” admin_label=”Contact Form” module_class=”dle-realestate-form gsp-form-layout-2″ _builder_version=”4.27.5″ _module_preset=”default” form_field_background_color=”#f2f2f2″ form_field_custom_margin=”||0px||false|false” form_field_font=”||||||||” background_enable_color=”off” button_text_size=”20px” button_text_color=”#ffffff” button_bg_color=”#701531″ button_border_width=”0px” button_border_radius=”5px” button_letter_spacing=”1px” button_font=”|600|||||||” button_icon=”9||divi||400″ button_custom_margin=”15px||||false|false” button_custom_padding=”0px|40px|0px|40px|true|true” max_width=”1000px” max_width_tablet=”100%” max_width_last_edited=”off|desktop” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_css_main_element=”.et-pb-contact-message {|| color: darkgreen;|| text-align: center;||}” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”off|desktop” button_text_color__hover=”#16bfbf” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#ba5900″ button_bg_enable_color__hover=”on”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.27.4″ form_field_background_color=”RGBA(255,255,255,0)” form_field_focus_background_color=”#f4f4f4″ form_field_focus_text_color=”#333333″ form_field_font=”|600|||||||” custom_margin=”|5px||5px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Phone” field_title=”Email or Phone” _builder_version=”4.27.4″ form_field_background_color=”RGBA(255,255,255,0)” form_field_focus_background_color=”#f4f4f4″ form_field_focus_text_color=”#333333″ form_field_font=”|600|||||||” custom_margin=”|5px||5px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

KCX\u2122Customer-led \u2022 Data-driven \u2022 Saudi-readyKCX\u2122The Operating System for Customer-Centric TransformationWhat is KCX\u2122?KCX\u2122 is Kaizen Consulting\u2019s end-to-end methodology that turns customer ambition into measurable outcomes. It unifies strategy, insights, design, operations, and governance, so customer experience isn\u2019t a project; it\u2019s how you run the business. How it works?Built on five integrated layers with the customer at […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"difl_page_category":[],"class_list":["post-340847","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/340847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/comments?post=340847"}],"version-history":[{"count":64,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/340847\/revisions"}],"predecessor-version":[{"id":361799,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/340847\/revisions\/361799"}],"wp:attachment":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/media?parent=340847"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/difl_page_category?post=340847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}