{"id":342134,"date":"2025-09-15T18:57:35","date_gmt":"2025-09-15T18:57:35","guid":{"rendered":"https:\/\/new.kaizen.sa\/?page_id=342134"},"modified":"2026-03-14T16:46:15","modified_gmt":"2026-03-14T16:46:15","slug":"dtm-methodology-at-kaizen-consulting","status":"publish","type":"page","link":"https:\/\/kaizen.sa\/en\/dtm-methodology-at-kaizen-consulting\/","title":{"rendered":"DTM\u2122 Methodology"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Flexile Hero 104″ _builder_version=”4.27.5″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.49) 0%|rgba(0,0,0,0.34) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/02\/governor-of-the-digital-government-authority-honoring-kaizen-team.jpg” custom_padding=”200px||200px||true|false” custom_padding_tablet=”50px||50px||true|false” custom_padding_phone=”50px||50px||true|false” bottom_divider_style=”wave2″ bottom_divider_color=”rgba(244,244,244,0.75)” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”0px||||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Start Sculpting The Body Of Your Dream With Us” _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.6em” header_font=”|700|||||||” header_text_align=”center” header_text_color=”rgba(255,255,255,0.88)” header_font_size=”58px” header_line_height=”1.4em” background_layout=”dark” custom_margin=”||10px||false|false” header_font_size_tablet=”50px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

DTM\u2122<\/h1>\n

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Digital Transformation Methodology<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_mask_style=”on” background_mask_style=”chevrons” background_mask_color=”#f4f4f4″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” custom_padding_tablet=”0px||0px||true|false” custom_padding_phone=”0px||||false|false” custom_css_main_element=”align-items: center;” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_3_font=”||||||||” header_3_font_size=”20px” custom_margin=”||20px||false|false” custom_css_before=”position: absolute;||content: ”;||border-bottom: 1px solid #7030A0;||width: 10%;||top: 16px;||left: 90px;” locked=”off” global_colors_info=”{}”]<\/p>\n

DTM\u2122<\/h3>\n

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Strategy Delivered, Impact Verified.<\/h2>\n

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What is DTM\u2122?<\/strong>
DTM\u2122 (Kaizen Digital Transformation Methodology) is an end-to-end operating model and lifecycle that converts a \u201cnorth star\u201d digital strategy into measurable, citizen-centric outcomes\u2014built to align with national policies and standards (e.g., DGA, NORA, NDMO, PDPL) while improving global competitiveness against benchmarks like UNDESA\u2019s EGDI and E-Participation.<\/p>\n

How It Works<\/strong>
DTM\u2122 runs through gated phases\u2014Discover, Blueprint, Build & Integrate, Go-Live, Assure, and Optimize & Scale\u2014then structures delivery across practical layers: foundations, platforms, experiences & services, value realization, compliance & maturity, and continuous improvement, all connected by an evidence hub that captures proofs for audits, indices, and awards.<\/p>\n

Why It Wins<\/strong>
By combining disciplined governance with built-in compliance and measurable benefits tracking, DTM\u2122 de-risks decisions, improves delivery control, shortens time-to-audit, and helps organizations reliably prove value\u2014boosting adoption, CSAT\/NPS, and operational efficiency with evidence-backed ROI\/TEI.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/03\/DTM-En.svg” alt=”DTM – Kaizen Digital Transformation Methodology” title_text=”DTM-En” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”05 Advanced Carousel” module_id=”elements-of-dtm” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”100px||100px||true|false” custom_padding_tablet=”70px||70px||true|false” custom_padding_phone=”40px||40px||true|false” border_width_top=”1px” border_color_top=”#D6D6D6″ border_width_bottom=”1px” border_color_bottom=”#D6D6D6″ locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Constituent Elements of DTM\u2122” _builder_version=”4.27.4″ _module_preset=”default” title_font=”||||||||” title_text_align=”center” title_text_color=”#515151″ title_font_size=”48px” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.4″ _module_preset=”default” width_tablet=”85%” width_phone=”90%” width_last_edited=”on|tablet” max_width=”80%” max_width_tablet=”1080px” max_width_phone=”1080px” max_width_last_edited=”on|tablet” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][difl_contentcarousel dots=”on” equal_height=”on” dots_color=”#00d3c5″ active_dots_color=”#5A64ED” large_active_dot=”on” dots_align=”left” item_wrapper_padding=”10px|15px|10px|15px|true|true” title_margin=”|0px|10px|0px|false|false” title_padding=”5px||5px||false|false” content_margin=”||||false|false” content_padding=”||||false|false” _builder_version=”4.27.4″ _module_preset=”default” cc_title_font=”|700|||||||” cc_title_font_size=”28px” cc_subtitle_font=”|||||on|||” cc_subtitle_font_size=”24px” cc_content_font=”Oswald|300|||||||” cc_content_font_size=”20px” df_content_inherit_font=”||||||||” cc_title_font_size_tablet=”36px” cc_title_font_size_phone=”36px” cc_title_font_size_last_edited=”on|tablet” cc_content_font_size_tablet=”18px” cc_content_font_size_phone=”18px” cc_content_font_size_last_edited=”on|tablet” border_width_left=”1px” border_color_left=”#a8a8a8″ global_colors_info=”{}”][difl_contentcarouselitem title=”01″ sub_title=”Foundations” cc_button_button_url_new_window=”1″ cc_button_button_align=”center” df_button_bg_bgcolor=”RGBA(255,255,255,0)” button_wrapper_margin=”10px|10px|10px|10px|true|true” _builder_version=”4.27.4″ _module_preset=”default” cc_title_font=”|700|||||||” cc_title_text_color=”#5A64ED” df_content_inherit_font=”|300|||||||” button_font=”|600||||on|||” button_text_color=”#000000″ button_font_size=”17px” button_letter_spacing=”1px” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(90,100,237,0.07) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#5A64ED” global_colors_info=”{}”]<\/p>\n

Establishe standards-aligned baselines: DTO\/PMO governance, security\/privacy and digital trust, NORA\/NDMO-aligned architecture and data, KPI\/ROI\/TEI benchmarks, and AI-powered evidence hub enabling audits and awards readiness. <\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”02″ sub_title=”Platforms” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#00d3c5″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(0,211,197,0.06) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#00d3c5″ global_colors_info=”{}”]<\/p>\n

Provide the secure, scalable spine: identity and digital trust, SAP S\/4HANA, DXP\/CRM, APIs and interoperability, and cloud\/IOT\u2014accelerating compliant delivery, reuse, reliability, and adoption. <\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”03″ sub_title=”Value & Recognition” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#5A64ED” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(90,100,237,0.07) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#5A64ED” global_colors_info=”{}”]<\/p>\n

Turns delivery into measurable impact: set KPIs\/ROI\/TEI baselines, govern benefits realization, run an AI-powered evidence hub, and manage award operations and storytelling.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”04″ sub_title=”Experiences & Services” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#00d3c5″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(0,211,197,0.06) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#00d3c5″ global_colors_info=”{}”]<\/p>\n

Design, deliver, and continuously improve customer-centric digital services covering feedback, service design\/integration, omnichannel responsiveness, and personalization & analytics to boost adoption, satisfaction, and SLA performance.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”05″ sub_title=”Compliance & Maturity Assessment Platform” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#00d3c5″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(0,211,197,0.06) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#00d3c5″ global_colors_info=”{}”]<\/p>\n

An AI-powered, audit-ready hub that centralizes evidence, runs benchmarked maturity\/compliance assessments, maps to national\/global indices and standards, drives mock audits and corrective actions, and outputs dashboards and bilingual packs.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”06″ sub_title=”Principles of Continuous Improvement” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#00d3c5″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(0,211,197,0.06) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#00d3c5″ global_colors_info=”{}”]<\/p>\n

Embeds a Kaizen mindset backed by playbooks, standards, and capability building. It institutionalizes PDCA cadences, disciplined experiments, automated assurance, and visible outcomes via dashboards and scorecards.<\/p>\n

[\/difl_contentcarouselitem][difl_contentcarouselitem title=”07″ sub_title=”Cross-Cutting Enablers” cc_button_button_url_new_window=”1″ _builder_version=”4.27.4″ _module_preset=”default” cc_title_text_color=”#00d3c5″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(0,211,197,0.06) 0%|#ffffff 100%” border_width_left=”1px” border_color_left=”#00d3c5″ global_colors_info=”{}”]<\/p>\n

Keep delivery governed, secure, standards-aligned, and adoption-ready across every lifecycle phase. They span DTO\/PMO governance, security\/privacy & digital trust, NORA\/NDMO-aligned architecture & data, change\/adoption & capability building, and award management & evidence.<\/p>\n

[\/difl_contentcarouselitem][\/difl_contentcarousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Features” _builder_version=”4.27.5″ _module_preset=”default” background_color=”#7030a0″ locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”How We Apply DTM\u2122?” _builder_version=”4.27.5″ _module_preset=”7571ceed-e11d-4017-aca7-e69ffa9bb732″ title_text_color=”#ffffff” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Kaizen DTM\u2122 Success Model in Steps” _builder_version=”4.27.4″ _module_preset=”74cd5324-0710-481e-b08d-c5eb62ab2e27″ title_text_color=”#FFFFFF” title_font_size=”36px” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

DTM\u2122 delivers transformation through gated phases: Discover, Blueprint, Build and Integrate, Go-Live, Assure, and Optimize and Scale\u2014embedding governance, architecture, data, security, and change management to convert strategy into compliant services, measurable value, accelerated adoption, continuous improvement, and award-ready, audit-ready outcomes.<\/p>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#ffffff” toggle_icon=”3||divi||400″ icon_color=”#ffffff” use_icon_font_size=”on” _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#ffffff” toggle_font=”|600|||||||” toggle_font_size=”18px” toggle_line_height=”1.5em” body_text_color=”#ffffff” body_line_height=”1.5em” text_orientation=”left” border_width_bottom=”1px” border_color_bottom=”#777777″ locked=”off” global_colors_info=”{}”][et_pb_accordion_item title=”Phase 1 \u2014 Discover” open=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}”]Purpose: <\/strong>Understand where the entity is today, what value matters, and which constraints\/opportunities shape the program.<\/p>\n

Typical inputs: <\/strong>Strategy documents, policies, architecture artifacts, service logs\/analytics, prior audits, stakeholder maps.<\/p>\n

Key activities:<\/strong><\/p>\n

    \n
  • \n
      \n
    • Baseline maturity and compliance (EGDI, EPI, QIYAS, WDCEI, DTI, DXMI, ETAI); capture evidence.<\/li>\n
    • Current-state reviews: services, channels, processes, data, EA (business\/data\/app\/tech), security\/privacy\/trust.<\/li>\n
    • Beneficiary research: interviews, surveys, journey mapping, pain-point analysis.<\/li>\n
    • Value hypothesis & investment case: KPIs, ROI\/TEI drivers, risks\/assumptions.<\/li>\n
    • Readiness scan: governance, capabilities, vendors, contracts, funding windows.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      Deliverables: <\/strong>Discovery report, heatmaps and gap lists, stakeholder & journey insights, value hypothesis & initial TEI, risk register, compliance findings, prioritized opportunity backlog, draft roadmap options.<\/p>\n

      Exit criteria \/ gate: <\/strong>Agreement on priority outcomes and scope, target metrics, and the set of problems to solve in Blueprint.[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 2 \u2014 Blueprint” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

      Purpose:<\/strong> Design the target state and the plan to reach it\u2014governed, fundable, testable.<\/p>\n

      Key activities:<\/strong><\/p>\n

        \n
      • \n
          \n
        • Target operating model & governance: DTO\/PMO, roles\/RACI, decision cadences.<\/li>\n
        • Target architectures: capability maps; business\/data\/app\/tech designs aligned to NORA\/NDMO; integration patterns; identity & trust model.<\/li>\n
        • Service design standards: UX\/UI, accessibility (WCAG 2.2), content, omnichannel SLAs.<\/li>\n
        • Data & privacy: information model, quality rules, privacy impact assessment, security controls.<\/li>\n
        • Delivery plan: releases\/waves, procurement, resourcing, vendor model, SLAs, acceptance criteria.<\/li>\n
        • Change & adoption: comms\/training paths, incentives, champions, success measures.<\/li>\n
        • Compliance & recognition: measurement model (indices & KPIs), evidence plan, awards strategy.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

          Deliverables<\/strong>: Target-state blueprint, multi-release roadmap, funding & procurement pack, measurement framework (KPIs\/indices\/SLAs), risk & mitigation plan, adoption plan, compliance\/assurance plan, evidence taxonomy.<\/p>\n

          Exit criteria \/ gate<\/strong>: Signed blueprint and funded delivery plan with clear acceptance criteria.<\/p>\n

          [\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 3 \u2014 Build & Integrate” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

          Purpose<\/strong>: Engineer capabilities and services, integrate with national\/shared platforms, and prepare for go-live.<\/p>\n

          Key activities<\/strong>:<\/p>\n

            \n
          • \n
              \n
            • Agile delivery of increments; backlog management; CI\/CD pipelines.<\/li>\n
            • Platform work: identity & trust (eID\/PKI\/MFA), DXP\/CRM, SAP S\/4HANA, APIs\/interoperability, cloud\/IoT.<\/li>\n
            • Data migration & MDG: cleanse, transform, reconcile; golden records; lineage.<\/li>\n
            • Security & privacy by design; configuration management; secrets & key management.<\/li>\n
            • Evidence capture: map artifacts to indices\/standards in the AI compliance platform.<\/li>\n
            • Change assets: training, SOPs, runbooks; comms collateral; adoption toolkits.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              Deliverables<\/strong>: Working increments, integration\/adapters, API specs, tested configurations, migration plans & rehearsal results, SOPs\/runbooks, training materials, updated risk log, evidence packages.<\/p>\n

              Exit criteria \/ gate<\/strong>: UAT sign-off, operational readiness (people\/process\/tech), cutover \u201cgo\u201d decision.<\/p>\n

              [\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 4 \u2014 Go-Live” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

              Purpose<\/strong>: Safely transition to production and stabilize early usage.<\/p>\n

              Key activities<\/strong>:<\/p>\n

                \n
              • \n
                  \n
                • Cutover execution: runbook, go\/no-go checklist, rollback plan, DR\/BCP alignment.<\/li>\n
                • UAT closure & release management; configuration freeze; data migration cutover.<\/li>\n
                • Operational handover: support model, escalation paths, SLAs, monitoring.<\/li>\n
                • Adoption launch: campaigns, onboarding, help content, champions activation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                  Deliverables<\/strong>: Release notes, production deployment, hypercare plan, onboarding materials, baseline adoption\/usage dashboard, knowledge-transfer sign-off.<\/p>\n

                  Exit criteria \/ gate<\/strong>: Hypercare exit with SLAs stable and defect rate within thresholds.<\/p>\n

                  [\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 5 \u2014 Assure” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]Purpose<\/strong>: Prove quality, compliance, security, and experience\u2014continuously.<\/p>\n

                  Key activities<\/strong>:<\/p>\n

                    \n
                  • \n
                      \n
                    • Experience: UX studies, accessibility audits (WCAG 2.2), content quality checks.<\/li>\n
                    • Performance & resilience: load\/stress testing, SLO\/SLA monitoring, capacity tuning.<\/li>\n
                    • Security & privacy: vulnerability\/penetration tests (OWASP-aligned), zero-trust controls, audit trails.<\/li>\n
                    • Compliance: periodic checks against EGDI\/EPI\/QIYAS\/WDCEI\/DTI\/DXMI\/ETAI; evidence refresh.<\/li>\n
                    • Release gates: pre-prod checklists and acceptance criteria for each change.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                      Deliverables<\/strong>: Test reports, Accessibility Conformance Report (ACR), security attestations, SLA dashboard, audit\/compliance packs, corrective-action log.<\/p>\n

                      Exit criteria \/ gate<\/strong>: All non-conformities resolved or accepted with documented risk; approvals recorded.[\/et_pb_accordion_item][et_pb_accordion_item title=”Phase 6 \u2014 Optimize & Scale” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||0px|false|true” global_colors_info=”{}” open=”off”]<\/p>\n

                      Purpose<\/strong>: Convert usage into outcomes, and replicate wins across services\/entities.<\/p>\n

                      Key activities<\/strong>:<\/p>\n

                        \n
                      • \n
                          \n
                        • Benefits realization: track KPIs\/ROI\/TEI; tie improvements to value.<\/li>\n
                        • Continuous improvement: backlog triage from analytics\/feedback; A\/B testing; automation.<\/li>\n
                        • Personalization & responsiveness: AI-driven insights, omnichannel SLA tuning.<\/li>\n
                        • Scale-out: extend to new services\/entities; pattern libraries; reusable components.<\/li>\n
                        • Recognition & learning: submit to national\/international awards; retrospectives; playbooks.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                          Deliverables<\/strong>: Quarterly improvement plan, updated roadmaps, scaled deployments, value realization reports, award submissions with evidence, lessons-learned and pattern catalogs.<\/p>\n

                          Exit criteria \/ gate<\/strong>: Demonstrated uplift in target metrics and a sustainable flywheel (from discover to optimize) operating under DTO\/PMO governance.<\/p>\n

                          [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” background_enable_mask_style=”on” background_mask_style=”chevrons” background_mask_color=”rgba(244,244,244,0.79)” width=”100%” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”off|desktop” top_divider_height=”25px” background_last_edited=”off|desktop” use_background_color_gradient_tablet=”on” background_color_gradient_direction_tablet=”180deg” background_color_gradient_stops_tablet=”rgba(18,18,18,0.9) 74%|#ffffff 74%” border_color_top=”#D6D6D6″ global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.19.4″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#16bfbf” divider_position=”center” divider_weight=”1px” _builder_version=”4.19.4″ _module_preset=”default” transform_rotate=”0deg|0deg|90deg” positioning=”absolute” position_origin_a=”top_center” vertical_offset=”-125px” vertical_offset_tablet=”-95px” vertical_offset_phone=”-60px” vertical_offset_last_edited=”on|tablet” width=”100px” width_tablet=”80px” width_phone=”60px” width_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Have Any Queries? ” _builder_version=”4.27.5″ text_font=”|600||on|||||” text_text_color=”#7030a0″ text_letter_spacing=”3px” text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”|||100px|false|false” custom_padding_phone=”|||70px|false|false” custom_padding_last_edited=”off|phone” animation_style=”slide” animation_direction=”bottom” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”off|phone” custom_css_before_tablet=”position: absolute;||content: ”;||border: 1px solid;||border-color: inherit;||width: 70px;||left: 0;”]<\/p>\n

                          Have Any Queries?<\/p>\n

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                          Get a Free Consultation<\/span><\/h2>\n

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                          One of our consultants will contact you soon.<\/p>\n

                          [\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”kaizn|kaizn-0″ email=”aalayyoub@kaizen.sa” custom_message=”Dear Digital Transformation Team,||et_pb_line_break_holder||||et_pb_line_break_holder||A new client has submitted an inquiry through our website (Digital Transformation Sector Page). Kindly call the client immediately, as this may represent a potential lead and business opportunity.||et_pb_line_break_holder||||et_pb_line_break_holder||Lead Name: %%Name%%||et_pb_line_break_holder||Lead Email\/Phone: %%Phone%%||et_pb_line_break_holder||||et_pb_line_break_holder||After contacting the client, please log all gathered information related to this opportunity in the CRM sales files\/funnel.||et_pb_line_break_holder||||et_pb_line_break_holder||Kindest regards,||et_pb_line_break_holder||||et_pb_line_break_holder||The Digital Marketing Team” success_message=”Thank you for contacting us. One of our consultants will be in touch with you shortly.” submit_button_text=”Send” admin_label=”Contact Form” module_class=”dle-realestate-form gsp-form-layout-2″ _builder_version=”4.27.5″ _module_preset=”default” form_field_background_color=”#f2f2f2″ form_field_custom_margin=”||0px||false|false” form_field_font=”||||||||” background_enable_color=”off” button_text_size=”20px” button_text_color=”#ffffff” button_bg_color=”#7030a0″ button_border_width=”0px” button_border_radius=”5px” button_letter_spacing=”1px” button_font=”|600|||||||” button_icon=”9||divi||400″ button_custom_margin=”15px||||false|false” button_custom_padding=”0px|40px|0px|40px|true|true” max_width=”1000px” max_width_tablet=”100%” max_width_last_edited=”off|desktop” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_css_main_element=”.et-pb-contact-message {|| color: darkgreen;|| text-align: center;||}” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”off|desktop” button_text_color__hover=”#16bfbf” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#ce00bd” button_bg_enable_color__hover=”on”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.27.4″ form_field_background_color=”RGBA(255,255,255,0)” form_field_focus_background_color=”#f4f4f4″ form_field_focus_text_color=”#333333″ form_field_font=”|600|||||||” custom_margin=”|5px||5px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Phone” field_title=”Email or Phone” _builder_version=”4.27.4″ form_field_background_color=”RGBA(255,255,255,0)” form_field_focus_background_color=”#f4f4f4″ form_field_focus_text_color=”#333333″ form_field_font=”|600|||||||” custom_margin=”|5px||5px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

                          DTM\u2122Digital Transformation MethodologyDTM\u2122Strategy Delivered, Impact Verified.What is DTM\u2122?DTM\u2122 (Kaizen Digital Transformation Methodology) is an end-to-end operating model and lifecycle that converts a \u201cnorth star\u201d digital strategy into measurable, citizen-centric outcomes\u2014built to align with national policies and standards (e.g., DGA, NORA, NDMO, PDPL) while improving global competitiveness against benchmarks like UNDESA\u2019s EGDI and E-Participation. How It […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"difl_page_category":[],"class_list":["post-342134","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/comments?post=342134"}],"version-history":[{"count":89,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342134\/revisions"}],"predecessor-version":[{"id":360972,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342134\/revisions\/360972"}],"wp:attachment":[{"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/media?parent=342134"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/kaizen.sa\/en\/wp-json\/wp\/v2\/difl_page_category?post=342134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}