{"id":366783,"date":"2026-10-27T06:00:45","date_gmt":"2026-10-27T06:00:45","guid":{"rendered":"https:\/\/kaizen.sa\/?post_type=product&#038;p=366364"},"modified":"2026-11-08T00:15:10","modified_gmt":"2026-11-07T21:15:10","slug":"quality-and-institutional-excellence-manager","status":"publish","type":"product","link":"https:\/\/kaizen.sa\/en\/product\/quality-and-institutional-excellence-manager\/","title":{"rendered":"Quality and Institutional Excellence Manager"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\" id=\"register\">\r\n<div class=\"et_pb_row_0 et_pb_row et_pb_gutters1 et_block_row\">\r\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n\r\n<div class=\"et_pb_wc_cart_notice_0 et_pb_wc_cart_notice et_pb_fields_layout_default et_pb_woo_custom_button_icon et_pb_module preset--module--divi-woocommerce-cart-notice--default\" data-button-class=\"button\" data-button-icon=\"5\" data-button-icon-tablet=\"\" data-button-icon-phone=\"\"><div class=\"et_pb_module_inner\">\n\t<div class=\"woocommerce-message\" role=\"alert\">\n\t\t&ldquo;Product Name&rdquo; has been added to cart.\t<\/div>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_1 et_pb_row et_pb_equal_columns et_pb_gutters1 et_block_row\">\r\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_2_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Level 3 \u00b7 Leadership<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_wc_title_0 et_pb_wc_title et_pb_bg_layout_light et_pb_module preset--module--divi-woocommerce-product-title--default\"><div class=\"et_pb_module_inner\">\n\t\t<h1>Quality and Institutional Excellence Manager<\/h1><\/div><\/div>\r\n\r\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Quality and Institutional Excellence Manager<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>The highest level in the Quality and Institutional Excellence career path. A professional certification designed for leaders and quality managers, validating their strategic and leadership competencies to manage quality and institutional excellence systems and align them with organizational objectives.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#details\">View Certification Details<\/a><\/div>\r\n\r\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Accredited by the Technical and Vocational Training Corporation (TVTC)<\/p>\n<p>Awarded by the European Foundation for Quality Management (EFQM)<\/p>\n<p>Certification Owner: Kaizen Business Services<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\" id=\"buy\">\r\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz7-hex-manager-3.svg\" alt=\"\u0634\u0627\u0631\u0629 \u0634\u0647\u0627\u062f\u0629 \u0645\u062f\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u062a\u0645\u064a\u0632 \u0627\u0644\u0645\u0624\u0633\u0633\u064a\" width=\"150\" height=\"150\" \/><\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Professional Certification Exam Fee<\/p>\n<\/div><\/div>\r\n\r\n\r\n\r\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>For one exam attempt \u00b7 Training course fees not included<\/p>\n<\/div><\/div>\r\n\r\n\r\n\r\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module preset--module--divi-divider--default\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\r\n\r\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz5-check.svg\" alt=\"\" width=\"20\" height=\"20\" align=\"middle\" \/> Eligibility Application Review Included in the Fees<br \/>\n<img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz5-check.svg\" alt=\"\" width=\"20\" height=\"20\" align=\"middle\" \/> Exam Retake Available Within 90 Days<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\r\n<div class=\"et_pb_row_2 et_pb_row et_pb_row_4col et_pb_equal_columns et_pb_gutters1 et_block_row et_block_row_4col\">\r\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-level-8.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Certification Level<\/h4>\n<p>Level 3 \u00b7 Leadership<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-degree-8.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Required Qualification<\/h4>\n<p>Bachelor\u2019s Degree<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-experience-9.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Professional Experience<\/h4>\n<p>5 Years<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-validity-9.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Certification Validity<\/h4>\n<p>5 Years<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\" id=\"details\">\r\n<div class=\"et_pb_row_3 et_pb_row et_pb_gutters1 et_block_row\">\r\n<div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Certification Details<\/h2>\n<p>Select a tab to view its content.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module preset--module--divi-divider--default\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_4 et_pb_row et_pb_gutters1 et_block_row\">\r\n<div class=\"et_pb_column_8 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_tabs_0 et_pb_tabs et_pb_module preset--module--divi-tabs--default\"><ul class=\"et_pb_tabs_controls clearfix\"><li class=\"et_pb_tab_nav_item_0 et_pb_tab_nav_item et_pb_tab_0 et_pb_tab_active\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Overview<\/a><\/li><li class=\"et_pb_tab_nav_item_1 et_pb_tab_nav_item et_pb_tab_1\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Key Topics<\/a><\/li><li class=\"et_pb_tab_nav_item_2 et_pb_tab_nav_item et_pb_tab_2\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Target Audience<\/a><\/li><li class=\"et_pb_tab_nav_item_3 et_pb_tab_nav_item et_pb_tab_3\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Certification Journey<\/a><\/li><li class=\"et_pb_tab_nav_item_4 et_pb_tab_nav_item et_pb_tab_4\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Fees & Policies<\/a><\/li><li class=\"et_pb_tab_nav_item_5 et_pb_tab_nav_item et_pb_tab_5\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">FAQs<\/a><\/li><\/ul><div class=\"et_pb_all_tabs\">\r\n<div class=\"et_pb_tab_0 et_pb_tab clearfix et_pb_active_content et_pb_module et_block_module\"><div class=\"et_pb_tab_content\">\r\n<div class=\"et_pb_row_5 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_9 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>About the Certification<\/h3>\n<p>This professional certification is designed for executive leaders and Quality and Institutional Excellence Managers. It aims to validate their advanced strategic and leadership competencies required to manage and implement quality and institutional excellence systems, ensuring alignment with overarching organizational and strategic objectives.<\/p>\n<h4>Professional Value<\/h4>\n<p>The certification equips holders with the competencies to lead quality and institutional excellence systems, manage strategic performance, and guide institutional improvement and transformation initiatives. It provides a strong foundation of advanced knowledge and leadership capabilities in quality and institutional excellence management.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_10 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h4>Your Professional Certification Pathway with Kaizen<\/h4>\n<p>Three progressive certifications, with this being the highest level.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz7-path-manager.svg\" alt=\"Professional Certification Pathway: Practitioner \u2192 Specialist \u2192 Manager\" width=\"560\" height=\"200\" \/><\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_6 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_11 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Exam Eligibility Requirements<\/h3>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_7 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_12 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-degree-8.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Educational Qualification<\/h4>\n<p>Bachelor\u2019s Degree (Minimum Requirement)<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_13 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-experience-9.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Professional Experience<\/h4>\n<p>At least 5 years<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_14 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-course-8.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Training Course Completion<\/h4>\n<p>From a TVTC-accredited training provider<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_tab_1 et_pb_tab clearfix et_pb_module et_block_module\"><div class=\"et_pb_tab_content\">\r\n<div class=\"et_pb_row_8 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_15 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>What Will You Learn?<\/h3>\n<p>Twenty-one key topics covering strategic quality leadership, governance, institutional transformation, and international standards, all assessed through the professional certification exam.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_9 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_16 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Advanced Concepts in Quality and Institutional Excellence Management<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_22 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Advanced Applications of the Kaizen Continuous Improvement Methodology<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_23 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>The Role of Lean Six Sigma in Delivering Organizational Value and Applying the DMAIC Cycle<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_24 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>The Seven Advanced Quality Tools<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_25 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Quality Governance in the Era of Digital Transformation (Quality 4.0)<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_26 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Internal Auditing of the Quality Management System (ISO 9001)<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_27 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Business Process Management, Reengineering, and Improvement<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_28 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Policies and Procedures Governance<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_29 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Leading Institutional Excellence Programs and Implementing National and International Excellence Models<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_30 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Strategic Planning and Organizational Environmental Analysis Using SWOT and PESTEL<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_31 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Organizational Structure Design<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_17 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_32 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Balanced Scorecard (BSC) and Strategic Performance Management<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_33 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Leading Institutional Transformation and Managing Sustainability<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_34 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Organizational Change Management and Fostering a Culture of Excellence Using the ADKAR, Kotter, and IMCM Models<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_35 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Global Reporting Initiative (GRI) Sustainability Reporting Standards<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_36 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Social Responsibility Management in Accordance with ISO 26000<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_37 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Customer Experience (CX) Centers of Excellence Based on Global Best Practices and Return on Investment (ROI)<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_38 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Knowledge Management and Organizational Learning in Accordance with ISO 30401<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_39 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Enterprise Risk Management in Accordance with ISO 31000<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_40 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Artificial Intelligence Governance in Accordance with ISO 42001<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_41 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Organizational Innovation Management in Accordance with ISO 56001<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_tab_2 et_pb_tab clearfix et_pb_module et_block_module\"><div class=\"et_pb_tab_content\">\r\n<div class=\"et_pb_row_10 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_18 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_42 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Who Is This Certification For?<\/h3>\n<p>Designed for leaders and department managers responsible for driving quality, performance, and organizational transformation within their organizations.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_11 et_pb_row et_pb_row_4col et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row et_block_row_4col\">\r\n<div class=\"et_pb_column_19 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_43 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-ceo-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Chief Executive Officer (CEO)<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_20 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_44 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-board-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Chairperson of the Board of Directors<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_21 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_45 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-supervisor-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Executive General Supervisor<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_22 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_46 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-branch-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Branch Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_12 et_pb_row et_pb_row_4col et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row et_block_row_4col\">\r\n<div class=\"et_pb_column_23 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_47 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-company-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Company President<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_24 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_48 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-gm-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>General Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_25 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_49 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-qtech-9.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Quality Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_26 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_50 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-devel-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Planning and Development Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_13 et_pb_row et_pb_row_4col et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row et_block_row_4col\">\r\n<div class=\"et_pb_column_27 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_51 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-perfmgmt-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Strategic Planning Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_28 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_52 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-policy-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Institutional Policies Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_29 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_53 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-perf-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Institutional Monitoring and Performance Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_30 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_54 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-projects-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Project Management Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_14 et_pb_row et_pb_row_4col et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row et_block_row_4col\">\r\n<div class=\"et_pb_column_31 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_55 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-adminctl-4.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Administrative Control Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_32 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_56 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-productdev-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Product Development Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_33 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_57 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-operations-3.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Operations Manager<\/h4>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_34 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_tab_3 et_pb_tab clearfix et_pb_module et_block_module\"><div class=\"et_pb_tab_content\">\r\n<div class=\"et_pb_row_15 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_35 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_58 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Certification Journey<\/h3>\n<p>The applicant's journey from exploring the certification to receiving it.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_16 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_36 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_59 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>1.<\/strong> Visit the Kaizen platform to review the professional certification details, eligibility requirements, and accredited training providers and examination centers.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_60 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>2.<\/strong> Select a suitable training provider and register for the certification training program.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_61 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>3.<\/strong> Pay the training program fees through the platform of an accredited training provider licensed by the Technical and Vocational Training Corporation (TVTC).<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_62 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>4.<\/strong> Complete the required training hours and obtain a Training Course Completion Certificate.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_63 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>5.<\/strong> Apply for the professional certification exam through the Kaizen platform, attaching the Training Course Completion Certificate, proof of professional experience, academic qualification, and other published certification requirements.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_64 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>6.<\/strong> Kaizen reviews the application and verifies that the applicant meets the eligibility requirements and conditions for taking the exam. The applicant is notified of the review outcome, whether accepted or rejected, along with the reasons and any relevant comments, if applicable.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_65 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>7.<\/strong> Accepted applicants are instructed to complete the registration process, select a suitable examination center, and pay the exam fees through the Kaizen platform. Arrangements are then made to schedule the exam through an examination platform licensed by the relevant authority.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_66 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>8.<\/strong> Accepted applicants receive an official email from the examination platform confirming the exam date and time, procedures, and instructions, including joining the exam session 15 minutes before the scheduled time, verifying their identity, and complying with examination rules and regulations.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_67 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>9.<\/strong> Take the professional certification exam at the scheduled date and time through the examination center's platform.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_68 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>10.<\/strong> The applicant is notified of the exam results in accordance with the examination center's policies.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_69 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>11.<\/strong> Kaizen electronically issues the professional certification to applicants who achieve the required passing score. The certification is accredited by the European Foundation for Quality Management (EFQM), and the applicant receives a link to their certificate via email.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_tab_4 et_pb_tab clearfix et_pb_module et_block_module\"><div class=\"et_pb_tab_content\">\r\n<div class=\"et_pb_row_17 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_37 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_70 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Professional Certification Exam Fee<\/p>\n<h2>SAR 2,955<\/h2>\n<p>For one exam attempt \u00b7 Includes eligibility review and certificate issuance upon passing.<br \/>\nTraining course fees are not included in the exam fee and must be paid separately to the accredited training provider.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_38 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_71 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Exam Retake Fee<\/p>\n<h2>SAR 1,265<\/h2>\n<p>Per attempt \u00b7 Up to two retakes within 90 days of the first exam.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_18 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_39 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_72 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>After the Exam<\/h3>\n<p>You will receive notification of your exam results and certification status in accordance with the examination center's approved results notification procedures.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_19 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_40 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_73 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-pass-8.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>If You Pass the Exam<\/h4>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_74 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><ul>\n<li>Your details will be added to the Registry of Certified Professionals.<\/li>\n<li>You are entitled to use the certification's professional designation in accordance with the approved regulations.<\/li>\n<\/ul>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_41 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_75 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-retry-9.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>If You Do Not Pass the Exam<\/h4>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_76 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><ul>\n<li>You are entitled to retake the exam up to two times without repeating the training program, provided that all attempts are completed within 90 days of the first attempt.<\/li>\n<li>The exam retake fee is SAR 1,265 per attempt and must be paid before scheduling a new exam date.<\/li>\n<li>If the 90-day period expires without passing the exam, you must repeat the training program and fulfill the application requirements again.<\/li>\n<\/ul>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_42 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_77 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/kaizen.sa\/wp-content\/uploads\/2026\/11\/kz8-refund-9.svg\" alt=\"\" width=\"56\" height=\"56\" \/><\/p>\n<h4>Cancellation and Refunds<\/h4>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_78 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><ul>\n<li><strong>Before eligibility approval, or if your application is rejected:<\/strong> A full refund of the exam fee, less any applicable bank charges or transfer fees.<\/li>\n<li><strong>After eligibility approval but before scheduling the exam:<\/strong> An 80% refund of the exam fee.<\/li>\n<li><strong>After scheduling the exam:<\/strong> The cancellation and rescheduling policies of the accredited examination provider apply, and fees may be non-refundable.<\/li>\n<li><strong>Failure to attend the exam without prior notice:<\/strong> Fees are non-refundable.<\/li>\n<li><strong>Emergency or force majeure circumstances:<\/strong> Kaizen will review cancellation or rescheduling requests based on the supporting documentation provided.<\/li>\n<\/ul>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_tab_5 et_pb_tab clearfix et_pb_module et_block_module\"><div class=\"et_pb_tab_content\">\r\n<div class=\"et_pb_row_20 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_43 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_text_79 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Frequently Asked Questions<\/h3>\n<p>Click on a question to view the answer.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_21 et_pb_row et_pb_equal_columns et_pb_gutters1 et_pb_row_nested et_block_row\">\r\n<div class=\"et_pb_column_44 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\r\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module preset--module--divi-accordion-item--default\"><h5 class=\"et_pb_toggle_title\">Is Completion of the Training Program Required Before Taking the Exam?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, applicants must complete the accredited training program and obtain a Training Course Completion Certificate before applying for the exam.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--module--divi-accordion-item--default\"><h5 class=\"et_pb_toggle_title\">Can I Enroll in the Training Program and Take the Exam from Outside Saudi Arabia?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, you can attend the training program and take the exam online, subject to the approved regulations and technical requirements.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--module--divi-accordion-item--default\"><h5 class=\"et_pb_toggle_title\">How Many Years of Professional Experience Do I Need to Apply?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>You need at least 5 years of professional experience, along with a minimum of a bachelor\u2019s degree and a Training Course Completion Certificate.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--module--divi-accordion-item--default\"><h5 class=\"et_pb_toggle_title\">Is This Certification Suitable for Executive Leaders?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, this certification is designed for executive leaders, board chairpersons, general managers, and managers responsible for quality, planning, performance, projects, and operations.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--module--divi-accordion-item--default\"><h5 class=\"et_pb_toggle_title\">Can I Retake the Exam If I Do Not Pass?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, you can retake the exam after paying the retake fee and completing the required registration procedures.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\">\r\n<div class=\"et_pb_row_22 et_pb_row et_pb_gutters1 et_block_row\">\r\n<div class=\"et_pb_column_45 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_cta_0 et_pb_promo et_pb_bg_layout_dark et_pb_module et_block_module preset--module--divi-cta--default\"><div class=\"et_pb_promo_description\"><h2 class=\"et_pb_module_header\">Start Your Professional Journey in Quality and Institutional Excellence<\/h2><div class=\"et_pb_promo_content\"><p>Join an elite community of Quality and Institutional Excellence professionals and enhance your knowledge and skills through a professional certification aligned with international best practices and methodologies.<\/p>\n<\/div><\/div><div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_promo_button\" href=\"#buy\">Register Now<\/a><\/div><\/div>\r\n\r\n<div class=\"et_pb_text_80 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>For inquiries, please contact our Professional Certifications Team through the <a href=\"\/contact\/\">Contact Us<\/a> page.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Highest Level in the Quality and Institutional Excellence Career 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