Abdel-Elah Al-Ayyoub

Professional Experience

Dr. Abdel-Elah Al-Ayyoub is a distinguished professor of computer and data sciences, and a senior executive with extensive leadership experience as CEO of multiple companies and founder of several institutions. He has held key academic and administrative positions, including Vice President, Dean, and faculty member at universities in the Middle East and the United States. He has also collaborated with leading international organizations such as UNESCO, the European Commission, UNDP, and USAID on high-impact projects. Over his career, he has received three local and international awards in computer science and published more than sixty peer-reviewed research papers.

Practical Expertise

He is led strategic projects in Saudi Arabia, including the establishment and operation of the Data Management Office at the General Authority for Competition and the Digital Experience Index with the Digital Government Authority. His expertise spans digital experience, data governance, enterprise architecture, customer experience, and institutional excellence, with advanced application of Forrester guides in digital experience, customer voice analytics, and service innovation. He has spearheaded local, regional, and international initiatives in institutional excellence, digital government, customer experience, education, and environmental development. A seasoned computer scientist and practitioner of Kaizen for institutional excellence, he is also highly proficient in data science, advanced analytics, and programming languages such as C++, Java, and Python, supported by a strong foundation in mathematics, statistics, algorithms, and probability.

Educational Background and Training

Abdel-Elah holds a PhD and a Master’s degree in Computer Engineering from the Middle East Technical University in Turkey, as well as a Bachelor’s degree in Computer Science from Yarmouk University.