Ahmad Alaiad

Professional Experience

Dr. Ahmad Alaiad works with Kaizen Consulting in Saudi Arabia, advising on advanced digital transformation, governance, and AI-driven projects. His career spans both academia and practice, positioning him as a bridge between research and real-world applications in computer science and digital governance. He is Associate Professor in Computer Science and Artificial Intelligence with extensive leadership roles in academia and consultancy. He has served as Vice Dean at Jordan University of Science and Technology and chaired multiple departments, including Cybersecurity, Computer Science, and Computer Information Systems.

Practical Expertise

Dr. Alaiad has a distinguished track record as an international expert and evaluator for global indices on e-government maturity, including the UN E-Government Development Index. He is actively engaged in national-level projects, such as establishing and operating a Data Management Office at the General Authority for Competition, and leading the Digital Experience Index for the Digital Government Authority across key government platforms. His expertise covers enterprise architecture, data governance, customer and digital experience, and policy frameworks in line with Forrester methodologies. He has collaborated on EU-funded projects with leading European countries, contributed to the establishment of data science and AI programs, and published more than 50 scientific papers. He has also supervised graduate research, won nine national and international awards, and provided expertise in both academia and industry in the US, Europe, and the Middle East.

Education and Training

Dr. Alaiad holds a PhD and Master’s degree in Information Systems from the University of Maryland, Baltimore (USA), as well as a Master’s degree in Computer Information Systems from Yarmouk University (Jordan). He also earned a Bachelor’s degree in Computer Information Systems from Al al-Bayt University (Jordan).