Rim Garnaoui

Professional Experience

Rim Garnaoui is a Digital Governance and Policy Consultant at Kaizen Consulting, with experience in e-government initiatives and shaping regulatory frameworks. Previously, she served as the Director of the e-Government Unit at the Presidency of the Government in Tunisia, where she played a pivotal role in advancing national digital transformation efforts. Her career reflects a strong record of leadership in governance modernization, digital strategy formulation, and public policy development, contributing to the enhancement of institutional performance and citizen engagement through technology-driven solutions.

Practical Experience

With expertise in digital government and open government strategies, Rim has demonstrated a proven ability to design public policies, analyze digital identity and trust service markets, and develop growth strategies to encourage adoption of digital solutions. She possesses a solid understanding of key global benchmarks such as the UN E-Government Development Index (EGDI), the GEMS Index, and the Open Data Barometer. Her experience spans drafting digital transformation laws, creating policy frameworks, and managing data governance regulations. As a certified trainer in digital and open government, she has developed specialized training materials on open data. She also managed the Tunisian-Korean Center for Digital Government Cooperation, overseeing project planning, implementation, evaluation, and risk management. Additionally, she served as a board member of Tunisia Smart Technopoles, contributed to Tunisia’s accession to the Open Government Partnership, and coordinated e-government collaboration programs with Estonia.

Educational Background and Training

Rim holds a Master’s degree in Public Administration from the Tunis National School of Administration and a Bachelor’s degree in Legal, Political, and Social Sciences from the Faculty of Juridical, Political and Social Sciences of Tunis. She is certified in Change Management by TALYS and Certified in PRINCE2® Project Management.