In collaboration with the Qudratak Program at the Digital Government Authority and Kaizen Consulting, we organized an advanced workshop titled:
“The Digital Citizen Experience: Designing and Delivering Citizen-Centric Services.”
The workshop explored the latest methodologies for developing digital government services that genuinely reflect citizens’ needs and place them at the heart of digital transformation efforts.
Because being citizen-centric is not merely an option—it is a national commitment toward a more inclusive, efficient, and future-ready government.