Introduction to the DXMI for Government Services

Introduction to the DXMI for Government Services

Summary The Digital Government Authority (DGA) developed the Digital Experience Maturity Index (DGA, 2026) for Government Services to support the Kingdom’s digital transformation agenda and improve the quality of government digital services and platforms. The index...
KSA Strengthens Its Global Leadership in AI

KSA Strengthens Its Global Leadership in AI

Jeddah Radio hosted Professor Abdulrahman Alangari, Data and Artificial Intelligence Sector Lead at Kaizen Consulting, to discuss Saudi Arabia’s progress in artificial intelligence indicators in the Stanford AI Index 2026. Professor Alangari explained that this...
Digital Transformation and the “Age of Endings”

Digital Transformation and the “Age of Endings”

Kaizen recently hosted Dr. Driss Ohlale for a high-impact lecture titled “The Age of Endings”, addressing one of today’s most pressing questions: How can organizations and leaders navigate accelerating digital and societal transformation, including the essential...
Kaizen is the HRSD CX Knowledge Partner

Kaizen is the HRSD CX Knowledge Partner

In a strategic step reflecting a strong commitment to advancing institutional excellence, the Ministry of Human Resources and Social Development announced the signing of a Memorandum of Understanding with Kaizen Consulting, appointing Kaizen as the Official Knowledge...