Why Do We Need a New Management Model?
Summary Management is no longer operating in the relatively stable environment that shaped many classical management theories. Organisations today face rapid technological disruption, shifting customer expectations, global interdependence, reputational volatility, and...
The Illusion of Knowledge in the Age of Artificial Intelligence
Summary One of the defining dilemmas of the current knowledge era is the transition from the possession of knowledge and the ability to reproduce it toward mere access to knowledge, and then attributing that access to oneself as if it were genuine understanding. This...
Introduction to the DXMI for Government Services
Summary The Digital Government Authority (DGA) developed the Digital Experience Maturity Index (DGA, 2026) for Government Services to support the Kingdom’s digital transformation agenda and improve the quality of government digital services and platforms. The index...
Algorithmic Sovereignty and Identity in the Age of Algorithms
Summary In recent years, the balance of power in the world has no longer been measured solely by military or economic strength. Instead, it is increasingly shaped, more subtly and profoundly, by artificial intelligence and social media. We are witnessing a qualitative...