Professional Experience Ahmad Shaaban is a Senior Customer Experience Consultant at Kaizen Consulting (Saudi Arabia), with more than 15 years of experience across government, telecom, and non-profit sectors. Certified CCXP®, CXPA RTP®, CCCX®, PMP®, and Forrester...
Professional Experience Ahmad Ibrahim is a consultant in Kaizen, institutional excellence, and customer experience. He is leading the nationwide Digital Experience Index at the Digital Government Authority (covering all major government platforms) and multiple...
