Institutional Culture and Values

Professional Experience

Salah Abdulhafeez is a Consultant in Planning, Quality, and Institutional Excellence at Kaizen Consulting, with extensive experience in education and organizational development. He has served as Quality of Education Officer at Cognia (USA) and as Director of Planning and Quality, International Education Consultant, and Trainer at the Technical and Vocational Training Corporation. Throughout his career, he has established himself as a thought leader in leadership development, institutional excellence, project management, and quality systems, contributing to both national and international initiatives.

Practical Expertise

Salah leads government projects focused on leadership development, succession planning, institutional excellence, and preparing organizations to achieve international excellence certifications and awards. His portfolio includes directing the Institutional Excellence System at the Ministry of Human Resources and Social Development, developing the quality assurance system for private education at the Ministry of Education, embedding corporate values at Tatweer for Educational Technologies, and activating the Code of Ethics in the nonprofit sector. He has also managed the program for qualifying external reviewers in the national quality assurance system for private education. In addition, he is recognized as an expert in strategic business planning, organizational development, and quality management systems.

Education and Training

Salah holds a Master’s degree in Administrative Sciences and a Bachelor’s degree in Arts and Education, both from Mansoura University, Egypt. His professional qualifications include School Evaluation Specialist from the Education & Training Evaluation Commission, a Business Analytics Diploma from Harvard Business School, and internationally recognized certifications such as Certified EFQM® Assessor, Certified EFQM® Change Expert, Project Management Professional (PMP®), and Certified Change Leader under the IMCM methodology.

Professional Experience

Mohammed Aljafri is a Consultant in Operational Plans, Objectives, and Performance Indicators at Kaizen Consulting. Mohammed has developed expertise in strategic planning, performance management, and operational excellence through his work supporting government and nonprofit organizations. His professional background reflects a strong ability to align operational goals with organizational strategy and implement best practices to enhance institutional performance and efficiency.

Practical Experience

Mohammed is currently involved in analyzing and improving the Voice of Customer platform as part of a client experience development project for the National Center for the Development of the Non-Profit Sector. His practical experience includes studying and analyzing ecosystems to enhance service quality and delivery, as well as developing and refining policies and procedures aligned with strategic objectives and leading industry practices. Mohammed has contributed to building strategic plans, developing performance indicators, and managing technical requirements and IT infrastructure development.

Educational Background and Training

Mohammed holds a Bachelor’s degree in Communications Engineering and has completed several advanced professional certifications and training programs. These include the foundational training accredited by the European Foundation for Quality Management (EFQM®), Professional Business Process Modeling using various Enterprise Architecture (EA) platforms, Professional Business Process Management certification from BP Trends Associates, and Project Management Professional (PMP®) certification from the Project Management Institute (PMI®).

Professional Experience

Salwa Salahuddin is a motivated Associate Consultant at Kaizen Consulting, bringing expertise in consulting support, coordination, auditing, and research. She currently serving as a Coordinator at Values360Ventures, where she supports projects in the agriculture, food processing, and ICT sectors.

Practical Experience

In her professional journey, Salwa has developed hands-on experience across multiple roles. At Kaizen Consulting, she provides consulting assistance and supports project delivery, ensuring quality and alignment with client expectations. As a Coordinator at Values360Ventures, she plays an active role in organizing and facilitating sector-focused activities, particularly in agriculture and ICT. Her earlier role as a Researcher with Arrowad Group further strengthened her skills in research, analysis, and knowledge building, enabling her to contribute effectively to multidisciplinary projects.

Educational Background and Training

Salwa holds a Bachelor’s degree in Information Technology from Princess Nourah Bint Abdulrahman University (2016–2021). She has also completed several professional certifications, including Project Management, Cloud Application Development Mastery Award, Master Digital Transformation, HTML Essentials, and a Career Preparation Program.

Professional Experience

Yousef Abbas is an accomplished Training and Events Consultant at Kaizen Consulting, with a background in executive leadership and training management. His career includes serving as the Executive Director at Skills of Success for IT (1430–1434H), Executive Secretary and Assistant Training Manager at Skills of Success Educational and Consulting Office, and Training Coordinator at Skills of Success Training Center. Across these roles, he has demonstrated exceptional expertise in training operations, event organization, and institutional management, combining strategic oversight with hands-on execution and client engagement.

Practical Experience

Yousef has practical experience in managing and implementing training and technology projects. Yousef has led organizational operations involving needs analysis, operational manual design, and end-to-end process management. His expertise spans planning and executing diverse training programs, handling logistical coordination, participant engagement, and program documentation. Yousef has also contributed to designing and developing educational materials and training packages, marketing training initiatives, building client relationships, and delivering tailored training solutions. With strong analytical, administrative, and organizational skills, he excels in managing events, negotiating partnerships, coordinating teams, and optimizing training delivery in both public and private sectors.

Educational Background and Training

Yousef holds a Bachelor’s degree in Computer Science from the College of Teachers at King Saud University. He is a licensed trainer certified by the International Academy in the United Kingdom and holds an additional training license from INTRAC. His certifications include Training Needs Analysis and Instructional Design, alongside advanced courses in Training of Trainers (TOT), Training Coordination and Specialist Development, Strategic Planning, and Professional Project Management (SAC).

Professional Experience

Karim Dwedar is experienced in the field of training and development, with a track record in managing and delivering training initiatives. Karim has served as a Training Projects Consultant and a Training Programs Supervisor at Kaizen Consulting, in addition to holding the position of Training and Operations Manager for several training centers. Throughout his career, Karim has demonstrated expertise in overseeing end-to-end training operations, managing diverse teams, and ensuring that training projects meet organizational goals and client expectations.

Practical Experience

Karim has participated in training projects for both government and private sector entities, including the Saline Water Conversion Corporation, the “Basateen Al-Ma’refah” project for preparing and empowering orphans for the job market—an initiative by Her Royal Highness Princess Fahda bint Falah bin Sultan Al Hathleen for Humanitarian Work—Al Baha University, the General Presidency for the Promotion of Virtue and the Prevention of Vice, and the Armed Forces Medical Services in Hafar Al-Batin. He has extensive experience in preparing technical and financial proposals for training tenders, supervising programs in tourism and values enhancement, and executing customized training contracts. His deep knowledge in training management and project execution has positioned him as a trusted consultant and expert in the field.

Educational Background and Training

Karim holds a Bachelor’s degree in Business Administration with a concentration in Management Information Systems from Port Said University. Karim is a certified Project Management Professional (PMP®) by the Project Management Institute (PMI®) and an International Certified Management Consultant in Change Management (IMCM). Additionally, Karim has completed the foundational training accredited by the European Foundation for Quality Management (EFQM®) and undertaken several developmental courses in Training of Trainers (TOT) and Training Needs Analysis. Karim is also a member of the Saudi Council of Engineers (SCE), reflecting his commitment to professional excellence and continuous growth.

SProfessional Experience

Omar Alkhamis is experienced in strategy development, business planning, and operational management. He currently serves as an Associate Consultant at Kaizen Consulting in Saudi Arabia and has previously held the position of Operations Manager at Qabas United Company. Through these roles, he has demonstrated strong leadership in managing teams, optimizing processes, and driving organizational performance in alignment with strategic objectives.

SPractical Experience

Omar is recognized for his expertise in strategy formulation, business development, and institutional integration. He has led initiatives focused on developing strategic dashboards and reports that provide actionable insights for decision-makers. His work emphasizes enhancing stakeholder experience through advanced analytical methods and continuous feedback mechanisms to ensure quality outcomes and sustainable impact. Additionally, he has contributed to improving interdepartmental collaboration by refining processes, monitoring performance, and ensuring alignment with organizational goals.

Educational Background and Training

Omar holds a Bachelor’s degree in Law from King Saud University in Saudi Arabia. He is also a Certified Strategy and Business Planning Professional, accredited by The KPI Institute.

Professional Experience

Turki Aljaloud is experienced in administrative and consulting roles across prominent organizations in Saudi Arabia. He has served as an Administrative Support Consultant at Kaizen Consulting, an Assistant Consultant at Harrison Assessments, and an Administrative Assistant at KMIT Concrete Poles Factory. Through these roles, he has developed a strong foundation in consultancy support, project coordination, and administrative management, consistently contributing to the success and efficiency of organizational operations.

Practical Experience

Turki has actively participated in the execution of several high-impact national projects, including the Leadership Development Project for the Capital Market Authority and the Translational Mentoring Project for the Literature, Publishing, and Translation Commission. His responsibilities encompassed defining project scopes, developing mentorship programs for translators in various fields, and delivering performance improvement consultations. Additionally, he has led the preparation of technical and financial proposals, provided practical training on HR systems, optimized administrative efficiency through improved archiving and recruitment mechanisms, and prepared detailed progress reports to support executive decision-making. His hands-on experience reflects strong analytical, organizational, and leadership skills in diverse consultancy and operational environments.

Educational Background and Training

Turki holds a Bachelor’s degree in Political Science from King Saud University in Saudi Arabia. He also completed an Academic IELTS certification with a score of 5.5 and an intensive French language course at Inflexyon Institute in Lyon, France.

Professional Experience

Dr. Khalid Aljarallah is a consultant and expert in leadership, institutional excellence, and academic accreditation at Kaizen Consulting. He has led national programs across government, higher education, and regulatory sectors. He founded and headed quality management in the food sector at the Saudi Food & Drug Authority, and served as Chief Executive Officer (CEO) of the National Center for Plant Pest and Animal Disease Prevention and Control. He also held senior roles at the Ministry of Education—including Director General for Private University Education and Senior Advisor/Supervisor in the Minister’s Office. In academia, he served as Dean of Quality & Skills Development at Majmaah University, Dean of the College of Applied Sciences at AlMaarefa University, and Associate Dean for Medical Education Quality at King Fahd Medical City, in addition to serving on high-level councils and boards in both public and private universities.

Practical Expertise

Education & Training

Dr. Aljarallah holds a Ph.D. in Microbiology from the University of Surrey (UK), an M.Sc. in Quality & Food Safety from the University of Reading (UK), and a B.Sc. in Microbiology from King Saud University. This scientific foundation, combined with regulatory and academic leadership, equips him to bridge rigorous methodology with practical execution—driving measurable quality improvement and sustainable institutional outcomes.

Professional Experience

Sulaiman Alturki is a senior consultant at Kaizen Consulting, he leads client relations, events, and institutional communications, complemented by roles as Head of Workforce Capacity Building at Al Ibrahim Academy, administrative and cultural advisor to research centers and publishers, and Director of the Haya Al-Assaf Award for Quality in Women’s Education. His portfolio spans public, private, and nonprofit sectors, with a strong record in building partnerships, launching development programs, and contributing to the establishment of institutional excellence systems at the Ministry of Human Resources and Social Development.

Practical Expertise

Sulaiman specializes in end-to-end customer support and stakeholder engagement—handling inquiries, solutioning, and cross-team coordination to ensure seamless experiences. His communications work includes crafting corporate communication strategies, campaign plans, and awareness content to strengthen internal audit and governance culture, as well as supervising message design and media asset production. He is an experienced events manager for workshops, forums, and high-profile ceremonies; has founded and operated donor-funded development programs; helped set up institutional entities and physical premises (including the Fund to Support Associations within the social investment program at MHRSD); and is adept at authoring performance reports, lessons learned, and best-practice documentation.

Education & Training

Sulaiman holds an M.A. in Administrative Law from Imam University, EFQM® foundational training, and a Nonprofit Management Fellowship from the University of Granada (Spain). This academic grounding, paired with hands-on leadership across partnerships, communications, and events, enables him to translate strategic objectives into measurable developmental outcomes across government, private, and nonprofit ecosystems.

Professional Experience

Dr. Mahmoud Rajab is a Training Solutions and Content Development Consultant and Educational Technology Expert at Kaizen Consulting. Throughout his professional journey, he has contributed to government and national projects through roles combining instructional design, digital learning development, and technology-enabled training solutions.

Practical Expertise

Dr. Rajab has led the development of interactive training modules for government projects, including content creation, and assessment design. His work spans the preparation of consulting studies, academic research, market research, benchmarking, and data analysis. He has conducted socio-economic impact analyses for the Research, Development and Innovation Authority and has contributed to designing and enhancing numerous interactive training programs aimed at improving target-group capabilities.

He has participated in major national projects to design and build specialized e-learning programs for leadership and professional pathways, serving entities such as the Literature, Publishing and Translation Commission, the Ministry of Human Resources and Social Development, the Saudi Standards, Metrology and Quality Organization, and the Human Resources Development Fund. His expertise includes developing self-paced digital training packages, and designing interactive learning units compatible with learning management systems.

Dr. Rajab has developed competency-based training content supported by scientifically validated behavioral and cognitive frameworks. His skills extend to designing infographics, and visual diagrams. He also brings strong analytical capabilities in evaluating content effectiveness, designing tools for training impact measurement, and creating survey mechanisms.

Educational Background and Training

Dr. Rajab holds a PhD in Educational Technology from Ain Shams University, graduating with distinction and a recommendation for academic dissemination. He also holds a Master’s degree in Educational Technology from Ain Shams university with distinction and a recommendation for inter-university exchange. He earned his Bachelor’s degree in Educational Technology from the Faculty of Specific Education, Minya University in Egypt.

His professional credentials include Project Management Professional PMP from the Project Management Institute PMI, and Change Management Professional IMCM from Belgium. He has additionally completed specialized training in strategic planning, supporting his ability to lead and manage complex

Professional Experience

Dr. Asif Chaudhry serves as Director of International Partnerships at Kaizen Consulting. Previously led business development at Arrowad Group, where he also held roles as Corporate Values Officer and Head of the Scientific Research Team. His career spans public-sector transformation and global academia, including Associate Professorship at Vietnam National University, visiting and teaching appointments (University of London programs, Solinfo Solidarite, Edexcel & Cambridge IGCSE), and specialized advisory work in creative technology education at Shanto Mariam University. He has contributed to high-impact national programs, notably leading the operational-excellence initiative across Saudi ports for the Saudi Ports Authority.

Practical Expertise

Dr. Chaudhry is a contributor to Kaizen Methodology, he has delivered continuous-improvement projects with local and international organizations, including Mobily and Kuwait Oil Company. He played a prominent role in the Values (V20) engagement for the G20—founding and speaking for the Saudi Presidency’s values track, co-authoring workstreams on Solidarity and Participation for Rome 2021 and Jakarta 2022, and serving as Governance Lead for the task force. His portfolio covers governance of multi-stakeholder initiatives, process improvement, content authorship, and cross-cultural education leadership and program delivery.

Education & Training

Dr. Chaudhry holds a Ph.D. and an MBA in Business Administration from the University of Derby (UK). His qualifications also include a Level 7 Diploma from the Chartered Management Institute (Durham College, UK) and completion of a Study Skills course at the University of Oxford.

Professional Experience

Dr. Haider Zaza is a  consultant in measurement, diagnostics, and statistical analysis at Kaizen Consulting, he also serves at the University of Jordan as Head of the Educational Psychology Department, Director of the Educational Research Program, and Associate Professor in Educational Psychology. His career combines academic leadership with advisory roles for education quality, accreditation, and program development across universities, consulting firms, and national initiatives.

Practical Expertise

Dr. Zaza specializes in measuring sustainable impact and training ROI, designing evidence-based evaluation frameworks, and applying advanced statistical analysis to improve training content and delivery. His portfolio includes organizing and managing educational research, developing academic programs, and leading practical application projects. He has contributed to Arrowad’s values-based model by co-developing training built on institutional values such as customer service excellence. He has provided expert counsel to Saudi Arabia’s Private Education Quality System to align with local and international standards, advised the Queen Rania Award for Excellence in Education on educator selection criteria, and designed teacher selection tools that ensure rigorous, merit-based evaluation. He has authored over twenty educational, psychological, and professional research papers.

Education & Training

Dr. Zaza holds a Ph.D. and M.A. in Educational Psychology and a B.A. in Educational Sciences—all from the University of Jordan. This academic foundation underpins his ability to integrate scientific rigor with practical program design, enabling institutions to measure outcomes, elevate instructional quality, and realize sustained performance improvements.

Professional Experience

Dr. Ahmad Almulaiki is a consultant in impact assessment, academic consulting and capacity building, and values 360. His work spans advisory, research, and leadership roles focused on building values-driven institutions and operationalizing culture through clear standards, codes, and practical guides.

Practical Expertise

Dr. Almulaiki has delivered national-scale projects including an economic and social impact analysis of R&D and innovation activities for the Research, Development & Innovation Authority—covering predictive methodologies, forecasting models, policy-oriented insight reports, a practical impact-assessment manual, and capacity building via workshop training. His portfolio includes leading qualitative research, designing training and awareness content, and developing procedural and guidance handbooks. As principal researcher for Kaizen’s Values-Building Methodology, he contributed to the Values Book, Code of Conduct, Partnership & Governance Charter, values matrix, and strategy. He has executed culture and change-management initiatives at the National Debt Management Center, the National Center for Government Resources Systems, Al Rajhi Bank, and other values/social-science programs; helped establish a national entity for impact economy (a fund for associations and social-impact investment); led a Saudi Aramco study on knowledge-acquisition patterns; built academic and public frameworks for specialized training; designed curricula for professional certifications; and conducted extensive surveys with published professional papers.

Education & Training

Dr. Almulaiki holds a PhD, MA, and BA in in Social Sciences. This formation underpins his ability to integrate ethical frameworks, social research, and practical training design to strengthen institutional culture and measurable impact.