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Archives: Projects

One-day Kaizen workshop for Aani & Dani

Kaizen Workshop

One-day Kaizen workshop for Aani & Dani managers and enginee...
Passenger Sentiment: Kaizen established real-time satisfaction measurement at KKIA using HappyOrNot and QR codes, dashboards, governance, rollout, testing, hypercare across terminals.

Customer Sentiment

Designed and implemented a multi-phase, real-time passenger ...
Kaizen designed and implemented a comprehensive institutional excellence system for Najm for Insurance Services, based on the EFQM model.

Institutional Excellence System for Najm for Insurance Services

Designing and implementing an EFQM-based institutional excel...
Kaizen delivered gemba visits across multiple Weqaa-associated sites, observing operations, capturing insights, and identifying practical improvement opportunities.

Preparing Studies and Regulatory Manuals for IMP and Disease Control

Develop pest management manuals and evaluation models, prepa...
Wage Levels and Retention Study for HRDF‑Supported Employees 002.j

Wage Levels and Retention Study for HRDF‑Supported Employees

A nationwide study analysed wages and retention of HRDF‑supp...
Kaizen delivers two mentoring programs paired 110 translators with mentors, building translation skills, benchmarks, KPIs, tracking platform, surveys, and final recommendations.

Translator Mentorship Program II

This nine‑month programme selected 60 translators and matche...
Updating and Improving the Decision Support Center Procedural Framework 001

Updating and Improving the Centre’s Procedural Framework

Redesigned procedures and implemented a digital platform to ...
Kaizen provided training programs for tourism partners, strengthening skills, improving service quality, and supporting consistent performance across tourism operations.

Training Programs for Tourism Partners

A yearlong initiative trained 1,500 young people on tourism ...
Kaizen delivers two mentoring programs paired 110 translators with mentors, building translation skills, benchmarks, KPIs, tracking platform, surveys, and final recommendations.

Translator Mentorship Program I

The eight‑month programme paired 50 translators with expert ...
Nazaha Training Curricula Promote Integrity Government Sectors

Training Curricula to Promote Integrity in Government Sectors

Developed integrity training curricula for government employ...
Ministry of Justice Training Programme Ministry Justice Staff 001

Training Programme for Ministry of Justice Staff

Targeted training improved notary employees’ skills and unde...
Training Programs Saudi Aramco Employees 003

Training Programs for Saudi Aramco Employees

Kaizen training program for Aramco employees in Jazan focusi...
General Authority Survey Geospatial Information Support Maritime Projects Portfolios 003

Support for Maritime Projects and Portfolios

Developed a performance management framework for geospatial ...
Ministry of Education Developing comprehensive training curricula to empower education departments 003

Training Curricula for Education Departments

The project designed and developed a suite of training curri...
General Authority for Real Estate Training Curricula for Real Estate Dispute Resolution 001

Training Curricula for Real Estate Dispute Resolution

Developed five tailored training programs for consultants, e...
Communications Space Technology Commission Study on Unified Digital Services Regulation for the Gulf 001

Study on Unified Digital Services Regulation for the Gulf

A three‑month study evaluated digital service markets and re...
Ministry of Education Study on the Development of the Learning Process 002

Study on the Development of the Learning Process

This research project investigated the development of the le...
Ministry of Islamic Affairs Dawah and Guidance Study on the Impact of Islamic Awareness during Hajj 001

Study on the Impact of Islamic Awareness during Hajj

A two‑phase study surveyed over ten thousand pilgrims in mul...
Ministry of Finance Specialized Consulting Services Framework 001

Specialized Consulting Services Framework

A framework agreement provides the Ministry of Finance with ...
Spreading Kaizen and Continuous Improvement at Mobily 002

Spreading Kaizen and Continuous Improvement at Mobily

Mobily launched a Kaizen programme engaging employees to dri...
Prince Muteb bin Abdulaziz Foundation Strategic and Operational Planning for Prince Muteb bin Abdulaziz Foundation 003

Strategic and Operational Planning for Prince Muteb bin Abdulaziz Foundation

A 19‑week engagement delivered a 2026–2030 strategic and ope...
Leadership Studies Center Specialised Leadership Training Packages 001

Specialized Leadership Training Packages

Developed three modern leadership curricula with train‑the‑t...
Ministry of Education Specialised Training Ministry Leaders Engineers 004

Specialised Training for Ministry Leaders and Engineers

This project developed and delivered an integrated training ...
Baja Food Company Sales and Administrative Skills Training Programme 001

Sales and Administrative Skills Training Programme

Training for 120 employees enhanced sales techniques and man...
Security and Safety Training Programs Ministry of Environment Water and Agriculture

Security and Safety Training Programs

This project designed and delivered comprehensive security a...
Meqdam Real Time Feedback Solutions Deployment

Real-Time Feedback Solutions Deployment

Miqdam Al Rowad deployed FeedbackNow devices and analytics t...
Research to Enhance Digital Government Competitiveness Ministry of Communications and Information Technology

Research to Enhance Digital Government Competitiveness

A research project analysing benchmarks and recommending act...
Quality and Excellence Framework for the Agricultural Development Fund Agricultural Development Fund.001

Quality and Excellence Framework for the Agricultural Development Fund

A comprehensive framework aligns policies, metrics and cultu...
Ministry of Economy and Planning Re‑engineering Government Procedures for Improved Services 003.j

Re-engineering Government Procedures for Improved Services

A project redesigning government workflows to streamline ser...
Ithra Reading and the Knowledge Society National Study of Reading Trends in Saudi Arabia 001

Reading and the Knowledge Society: National Study of Reading Trends in Saudi Arabia

Executed a nationwide survey on reading habits, providing da...
Ministry of Communications and Information Technology Promoting Adoption of Digital Trust Identity Services and International Cooperation

Promoting Adoption of Digital Trust & Identity Services and International Cooperation

An initiative encouraging uptake of digital trust services, ...
Ministry of Tourism Qualifying Workers in the Tourism Sector

Qualifying Workers in the Tourism Sector

Specialised training programmes enhanced the service and ent...
Kaizen Training for Alshams for Contracting Organizational Development

Organizational Development

Developed a new organisational structure, HR policies and pe...
Ministry of Education Professional Development Experts Initiative 002

Professional Development Experts Initiative

This initiative built a cadre of professional development ex...
Mawaddah Charity AssociationProfessional Skills and Technology Workshops 001

Professional Skills and Technology Workshops

Designed and delivered job‑skills and technology workshops f...
Ministry of Human Resources and Social Development Mystery Shopper and Beneficiary Persona Analysis

Mystery Shopper and Beneficiary Persona Analysis

Beneficiary personas and mystery shopper scenarios were deve...
Ministry of Economy and Planning Operational and Technical Support for Macroeconomic Modelling 001

Operational and Technical Support for Macroeconomic Modelling

The project provided operational and technical support to th...
Maturity of Digital Government Platforms and Services DGA 001

Maturity of Digital Government Platforms and Services

Developed and implemented a maturity framework for governmen...
Ministry of Human Resources and Social Development Measurement of Beneficiaries Awareness and Behaviours Towards Ministry Services

Measurement of Beneficiaries’ Awareness and Behaviours Towards Ministry Services

Designed improvement waves, journey mapping and dashboards t...
Charitable Association for Divorced Women and Widows My Son and Daughter Program 002

My Son and Daughter Program

Provided tailored training for divorced women and widows, en...
Kaizen designed integrated knowledge and change management for Weqaa across six stages: analysis, needs assessment, KM system, change plan, training, evaluation.

Knowledge and Change Management

Implemented a knowledge and change management framework that...
Saudi Commission for Health Specialties Leadership Development Program for the Saudi Commission for Health Specialties 001

Leadership Development Program for the Saudi Commission for Health Specialties

A strategic leadership programme trained 75 commission staff...
Ministry of Tourism Managing and Implementing Training Programs for Tourism Skills 001

Managing and Implementing Training Programs for Tourism Skills

This project designed and managed a comprehensive training s...
Global Cables Company Select Kaizen Applications Program to Increase Productivity and Reduce Waste 002

Kaizen Applications Program to Increase Productivity and Reduce Waste

Kaizen and Lean program for Global Cables enhancing producti...
King Khalid Hospital Kaizen Applications to Improve Performance 001

Kaizen Applications to Improve Performance

Kaizen pilot at King Khalid Hospital to improve dialysis and...
Industrial Modernisation Center Kaizen Applications Program to Increase Productivity and Reduce Waste 003

Kaizen Applications Program to Increase Productivity and Reduce Waste

Kaizen and 5S training for Industrial Modernisation Center m...
El Zenouki Group Kaizen Applications Program to Increase Productivity and Reduce Waste 002

Kaizen Applications Program to Increase Productivity and Reduce Waste

Kaizen and Lean training for Al Zenouki Group managers and e...
El Araby Group Kaizen Applications Program to Increase Productivity and Reduce Waste 001

Kaizen Applications Program to Increase Productivity and Reduce Waste

Trained El-Araby managers and engineers in Kaizen, value str...
Amoun Pharmaceutical Co Kaizen Applications Program to Increase Productivity and Reduce Waste 002

Kaizen Applications Program to Increase Productivity and Reduce Waste

Short Kaizen training for Amoun Pharmaceutical managers and ...
Nazaha Training Curricula Promote Integrity Government Sectors

Integrity Values and Applications (Natabq)

Integrity values program engaging students and families with...
Arrowad Group InterEdu

International Educator Program (InterEdu)

Created a two‑year international educator programme that upl...
ABCO United for Plastics Chemicals Kaizen and Lean Applications to Increase Productivity and Reduce Waste 001

Kaizen and Lean Applications to Increase Productivity and Reduce Waste

Delivered a Kaizen and Lean program for ABCO Plastics, boost...
General Authority for Small and Medium Enterprises Institutional Values Enhancement Program 001

Institutional Values Enhancement Program

The programme analysed gaps in organizational values and eng...
Insan Charity Society Integrated Leader Program

Integrated Leader Program

Conducted a structured leadership program for 65 leaders, pr...
Cultural Development Fund Institutional Excellence Model Implementation Project 003

Institutional Excellence Model Implementation Project

The Cultural Development Fund adopts national and European e...
Ministry of Human Resources and Social Development Institutional Excellence System Phase I

Institutional Excellence System – Phase I

The first phase established a Kaizen-based excellence system...
Ministry of Human Resources and Social Development Institutional Excellence System Phase II

Institutional Excellence System – Phase II

Phase two sustained Kaizen improvements, prepared award subm...
Human Resources Development Fund Institutional Excellence and International Standards Implementation for HRDF 002

Institutional Excellence and International Standards Implementation for HRDF

HRDF implemented EFQM and multiple ISO standards, preparing ...
Real Estate Development Fund Institutional Excellence Assessment and International Standards Application 002

Institutional Excellence Assessment and International Standards Application

An EFQM-based assessment mapped processes and results, guidi...
Ministry of Economy and Planning mproving Beneficiary Experience Program 002

Improving Beneficiary Experience Program

This programme for the Ministry of Economy and Planning soug...
Digital Government Authority Incentivising Government Entities to Enhance Digital Competitiveness and Quality 001

Incentivising Government Entities to Enhance Digital Competitiveness and Quality

Redesigned the Digital Government Award and created support ...
Kaizen delivered RDI impact consultancy, collecting stakeholder data, identifying growth drivers, modeling GDP, jobs, wellbeing, and recommending return-maximizing policies.

Impact Analysis of Research, Development and Innovation Activities – Phase I

A study assessing the economic and social returns of researc...
Maturity of Digital Government Platforms and Services DGA 002

Implementing the Maturity Framework for Digital Government Platforms and Services

Activated the maturity assessment framework, executing measu...
Kaizen delivered Forrester Decisions leader-level subscription for the Saudi Data & AI Authority (SDAIA)

Global Research Resources for Advanced Technologies

A one‑year Forrester Decisions subscription empowered SDAIA ...
Ministry of Communications and Information Technology Governance Framework for Beneficiary Feedback Supporting Regulations

Governance Framework for Beneficiary Feedback & Supporting Regulations

A project establishing governance structures and regulations...
Digital Government Authority Government Response to Citizens Proposals and Complaints 001

Government Response to Citizens’ Proposals and Complaints

A two‑year project designed and implemented a measurement fr...
Quality and Excellence Framework for the Agricultural Development Fund Agricultural Development Fund.002

Financial and Administrative Consulting for the Agricultural Development Fund

Economic and quantitative analysis modernised the fund’s fin...
Communications Space Technology Commission Study on Unified Digital Services Regulation for the Gulf 001

Forrester Decisions Subscription for CST

A one‑year Forrester subscription provided the commission wi...
European Fellowship Program Enhancement at Princess Al Anoud Foundation 001

European Fellowship Program Enhancement at Princess Al Anoud Foundation

Modernised fellowship training through updated curricula, in...
Digital Government Authority Excelence in International Digital Government Transformation 002

Excellence in International Digital Government Transformation

Designed a national digital government strategy and roadmap,...
King Fahd University of Petroleum and Minerals Executive Coaching Programs 001

Executive Coaching Programs

Delivered individualized executive coaching to university le...
Ministry of Human Resources and Social Development Ethics Charter Activation Program

Ethics Charter Activation Program

Diagnosed ethical practices and implemented an ethics charte...
European Excellence Accreditation for the Royal Institute of Traditional Arts

European Excellence Accreditation for the Royal Institute of Traditional Arts

A project enabling the Royal Institute of Traditional Arts t...
Kaizen Consulting working with the National Center for Environmental Compliance to obtain, sustain, and expand ISO/IEC 17020:2012 inspection accreditation across multiple environmental domains.

Environmental Inspectors Training Program

A blended programme built inspectors’ environmental, inspect...
General Authority for Competition Establishing and Operating a Data Management and Governance Office 001

Establishing and Operating a Data Management and Governance Office

This project established a data management and governance of...
Ghazara Consulting Enhancing Financial Resource Development in Charitable Organisations 001

Enhancing Financial Resource Development in Charitable Organisations

A six‑day programme built fundraising, financial and governa...
Ministry of Tourism Enhancing Tourism Sector Performance

Enhancing Tourism Sector Performance

Advanced needs analysis and 33 training packages helped over...
General Authority for Small and Medium Enterprises Entrepreneurial Training Program 001

Entrepreneurial Training Program

Delivered six Kauffman and six Kaizen programs to 300 entrep...
Sharjah Children Girls Centers Enhancing Childrens and Girls Centres in Sharjah 001

Enhancing Childrens and Girls Centres in Sharjah

Evaluated 33 centres and delivered improvement plans that mo...
Digital Government Authority Enhancing Digital Competitiveness and Quality in Government Entities 003

Enhancing Digital Competitiveness and Quality in Government Entities

Identified relevant digital awards, created nomination sched...
Arab Bureau of Education for the Gulf States Enhancing Education Quality for the Gulf 002

Enhancing Education Quality for the Gulf

A two‑year programme trained Gulf education leaders on asses...
Embedding Integrity and Customer Service Passion at Al Rajhi Bank 001

Embedding Integrity and Customer-Service Passion at Al Rajhi Bank

A nationwide training programme at Al Rajhi Bank instilled i...
Tatweer for Educational Technologies Empowering Institutional Values 003

Empowering Institutional Values

A strategic initiative unified organisational values, traine...
Saudi Industrial Development Fund Dynamic General Equilibrium Model for the Saudi Industrial Development Fund 002

Dynamic General Equilibrium Model for the Saudi Industrial Development Fund

A dynamic multi‑sector model with AI analytics measures how ...
Digital Government Authority Electronic Participation Platform 001

Electronic Participation Platform (Tafaul)

Built and launched Tafa’ul, a unified e-participation platfo...
National Water Company Digital Experience Design for National Water Company 001

Digital Experience Design for National Water Company

A unified digital experience platform improves usability, pe...
Arrowad Group InterEdu

Diploma in Quality Management and Continuous Improvement

Developed a year‑long diploma in quality management and cont...
Family Affairs Council Developing Strategic Partnerships for Womens Empowerment 001

Developing Strategic Partnerships for Women’s Empowerment

A roadmap and partnerships strategy enabled the Women’s Comm...
Giad Industrial Group Developing Training Content to Empower Institutional Values 002

Developing Training Content to Empower Institutional Values

Designed and delivered value‑driven training for 1,000 emplo...
Family Affairs Council Developing Strategic Partnerships for Womens Empowerment 001

Development of a Media Policy and Communications Strategy

Designed a media policy and communications strategy to unify...
Royal Guard Developing Royal Guard Officers Capabilities 001

Developing Royal Guard Officers’ Capabilities

This specialised training project built Royal Guard officers...
Ministry of Tourism Developing Skills in Tourism Services 002

Developing Skills in Tourism Services

The programme trained 65,000 workers and entrepreneurs acros...
Ministry of Communications and Information Technology Developing Standards Guidelines for Government Responsiveness

Developing Standards & Guidelines for Government Responsiveness

A project creating standards and manuals so government agenc...
Ministry of Tourism Developing a Tourism Satellite Account 001

Developing a Tourism Satellite Account

The project developed a Tourism Satellite Account (TSA) alig...
Ministry of Communications and Information Technology Developing Regional Global Trust Lists for Digital Trust Services

Developing Regional & Global Trust Lists for Digital Trust Services

A project to build regional and global trust lists for digit...
Alexandria Carbon Black Daily and Breakthrough Kaizen Applications and Total Productive Maintenance 003

Daily and Breakthrough Kaizen Applications and Total Productive Maintenance

Implemented Kaizen, 5S and TPM at Alexandria Carbon Black to...
Saudi Red Sea Authority Designing Policies and Procedures for All Departments 002

Designing Policies and Procedures for All Departments

Assessed and redesigned the authority’s governance structure...
Charity Center for Quran Teaching Curriculum Evaluation and Development 001

Curriculum Evaluation and Development

Reviewed and improved the association’s curricula, creating ...
EXIM Bank CX Transformation

Customer Experience Transformation

Customer experience transformation for Saudi EXIM Bank focus...
Mawani Consulting Services Develop Improve Operational Performance Ports 004 1

Consulting Services to Develop and Improve Operational Performance in Ports

Comprehensive consulting engagement to improve Saudi ports o...
Digital Government Authority Consulting Support for the UN E Government Development Index 001

Consulting Support for the UN E-Government Development Index

Provided analysis, strategies and expert guidance to improve...
Saudi Standards Metrology and Quality Organization Consulting and Awareness Programs for Industrial Establishments on Management and Quality Systems 002

Consulting and Awareness Programs for Industrial Establishments on Management and Quality Systems

Implemented consulting and awareness programmes to help indu...
Consulting Services for IFRS Implementation Agricultural Development Fund 001

Consulting Services for IFRS Implementation

IFRS transition enhanced transparency and data quality throu...
Digital Government Authority Consultancy for International Indices and Digital Competitiveness 001

Consultancy for International Indices and Digital Competitiveness

Consultancy project compares Saudi performance with leading ...
Education Training Evaluation Commission Consultancy Services for Evaluation and Accreditation in General Education 001

Consultancy Services for Evaluation and Accreditation in General Education

A project supporting the Education & Training Evaluation Com...
Kaizen established social impact investment fund frameworks, strategy, operating model, governance, digital paperless systems, accelerator, awareness, capacity building, and impact measurement.

Consultative and Execution Services for the Associations Support Fund and Social Impact Investment

Established a national social impact investment fund with go...
weqaa Business Development Institutional Excellence

Business Development and Institutional Excellence

Developed an integrated quality system for Weqaa, including ...
Hyperone Full Transformation to Kaizen and Lean

Full Transformation to Kaizen and Lean

Comprehensive Lean transformation at Hyperone with Kaizen pr...
Tatweer Holding Company Building a Quality Assurance System in Private Education 001

Building a Quality Assurance System in Private Education

A new quality assurance system for private schools standardi...
Ministry of Tourism Building a Tourism Economics Unit 001

Building a Tourism Economics Unit

The project created a dedicated Tourism Economics Unit, with...
Human Resources Development Fund Automated Work Procedures Platform Renewal and Support 001

Automated Work Procedures Platform Renewal and Support

A three‑year project renews and maintains HRDF’s work proced...
Kaizen delivered a project to develop and implement an integrated beneficiary experience strategy for the National Center for Government Resources Systems.

Beneficiary Experience Index Development

Developed a customised Beneficiary Experience Index and matu...
Zakat Tax and Customs Authority Achieving Diamond Level in the King Abdulaziz Quality Award 001

Achieving Diamond Level in the King Abdulaziz Quality Award

Trained thousands of ZATCA staff, identified improvement pro...
Meqdam Real Time Feedback Solutions Deployment

Supply and Installation of FeedbackNow to Measure Beneficiary Satisfaction at Diriyah Company

Fully managed FeedbackNow deployment with devices, gateway, ...
Saudi Electricity Regulatory Authority Executive Services to Build Data Analytics Capabilities 001

Executive Services to Build Data Analytics Capabilities

Operating model, embedded experts, and twenty analytics use ...
Saudi Electricity Regulatory Authority Executive and Advisory Services for the NDI Controls and Specifications 002

Executive and Advisory Services for the NDI Controls and Specifications

Current-state assessment, gap closure, and maturity measurem...
Kaizen enabled the Saudi Electricity Regulatory Authority to apply the EFQM Model and achieve EFQM recognition.

Training, Consulting, and Recognition per the EFQM Model

Six-month EFQM program delivering RADAR training, gap closur...
Kaizen delivered a technical training program in plant and animal health for recent graduates, aligned with the competency framework of the National Center for the Prevention and Control of Plant Pests and Animal Diseases (Weqaa).

Implementation of Ithraa – Weqaa Program

Multi-level technical training for graduates in plant and an...
Kaizen Consulting working with the National Center for Environmental Compliance to obtain, sustain, and expand ISO/IEC 17020:2012 inspection accreditation across multiple environmental domains.

Inspection Quality Development per ISO/IEC 17020:2012

Phased ISO/IEC 17020 program delivering gap closure, docume...
Kaizen empowered the National Center for the Prevention and Control of Plant Pests and Animal Diseases (Weqaa) to make evidence-based decisions by improving compliance with National Data Management Office (NDMO) controls, strengthening data governance, and developing advanced statistical methodologies.

Decision Support and Statistical Methodology Development

Built governance, indicators, and analytics with dashboards ...
Kaizen reviewed and developed 11 prosecution training packages via needs analysis, workshops, legal updates, arbitration, and guides with decks.

Curriculum Design for the Diploma in Investigation and Public Prosecution

Updated 11 prosecution training packages with legal changes,...
Kaizen developed comprehensive training curricula for resolving real estate disputes for the General Authority for Real Estate.

Development of Training Packages for Specialized Programs

Sector-aligned curricula and interactive materials, external...
Kaizen delivered a project to develop and implement an integrated beneficiary experience strategy for the National Center for Government Resources Systems.

Beneficiary Experience Improvement

Integrated CX strategy and governance with measurement, dash...
Kaizen designed and implemented an adaptive change methodology for the National Center for Government Resources Systems.

Change Management Strategy and Framework

Adaptive change framework, standardized launch procedures, t...
Kaizen’s integrated HR transformation for the National Center for Environmental Compliance, strengthening workforce planning, HR policies, recruitment, onboarding, performance, engagement, talent, training, governance, and HR systems requirements.

Organizational Development and Human Resources

Comprehensive HR transformation establishing governance, ope...
Kaizen diagnosed the current customer experience situation and designed a comprehensive customer experience strategy and operating model for the National Center for Non-Profit Sector Development.

Customer Experience Development

Diagnosed current operations and channels, designed CX gover...
Kaizen developed a quality and excellence maturity program for Saudi Arabia’s National Center for the Development of the Non-Profit Sector, aligned with KAQA, EFQM, and ISO standards.

Obtaining Quality and Institutional Excellence Certificates

Assessed maturity, defined a roadmap, built capabilities, an...
Kaizen analyzed strategy and culture, identified gaps, and delivered a change management strategy, methodology, stages, and enablers plan.

Organizational Culture Development and Change Management

Comprehensive culture diagnosis, change strategy, and accept...
Training Programs for Military Industries Corporation

Leadership and Management Training Programs

Comprehensive upskilling for 350 MIC staff, covering leaders...
Training Programs for Military Industries Corporation

Training Curricula for the Military Sector

We created focused curricula for MIC staff, strengthening su...
Comprehensive program trained 300 SME entrepreneurs in FastTrac and Kaizen, covering strategy execution, Hoshin initiatives, and process improvement.

Quality Management Diploma Program

Delivered a ten-month quality diploma with 18 courses, inter...
Kaizen enabled NHC operational excellence across sectors, aligned objectives, assessed workforce planning, and reengineered processes to be lean, automated, customer-centric.

Development of Excellence Foundations, Operational Performance Methodologies, Policies, and Procedures

Enabled company-wide operational excellence, raised process ...
Saudi Electricity Company CX Project

Transformation Toward a Customer-Centric Culture

We assessed capabilities, designed future-state governance a...
Saudi Electricity Company CX Training

Capability Building & Training for Customer Services Sector Staff

SEC trained 760 staff nationwide in core project management,...
Kaizen enabled Saudi Arabia’s General Court of Audit (GCA) to adopt and apply the EFQM 2025 model.

EFQM 2025 Assessment and Accreditation Readiness

Enabled EFQM 2025 through targeted gap analysis, RADAR train...
Kaizen led a three-year initiative to renew, operate, and maintain HRDF’s work procedures platform, providing license renewal, support, documentation, user training, system integration, service continuity, and cybersecurity compliance.

Establishing the Procedures Management Unit

Establish a standardized, KPI-driven procedures function: as...
Islamic University of Madinah Developing a Strategic Plan 003

Developing a Strategic Plan

A stakeholder-driven 2026–2030 strategy aligned with Vision ...
kaizen builts an integrated framework for Weqaa Center to identify and classify beneficiary segments and plan their journeys.

Developing the Beneficiary Service Management Strategy

Twelve-month program to segment beneficiaries, design and pr...
Kaizen and Lean end-to-end transformation for Farm Superstores, covering 90 branches and central operations in Dammam and Jeddah.

Full Kaizen Transformation

Kaizen-led retail transformation across 90 branches, standar...
Kaizen delivered focused Six Sigma (DMAIC) training for engineers and managers across ALPLA plants in Saudi Arabia.

Six Sigma Applications

Multi-country DMAIC training and Minitab-led projects improv...
Kaizen trained 25 managers and engineers in Kaizen, operational excellence, TPM concepts, 5S, visual management, and KPI design, tracking, and analysis.

Operational Excellence in Banking

Trained 25 SAIB leaders on Kaizen, TPM, 5S, visual managemen...
Kaizen trained and qualified Benaa staff in Khobar by delivering Level 1 of the LMI-accredited Integrated Leader program ‘Successful Personal Productivity’

Successful Personal Productivity

LMI-accredited training equipped Benaa staff with self-manag...